MarvelOptics.comReviews of marveloptics.com

Bait and Switch. The description of the goggles on their website claimed the goggles were the Bugeye 3. They sent me a less expensive pair of goggles. I arranged for a return of the items. They refused to refund the shipping costs. Corresponded with them over a 3 week period. Sent them a link to the webpage with the misinformation about the product. Either they cannot read or choose not to take a $5.99 hit for their false advertising. Plenty of places to buy the same eyewear; so, never buy from Marvel Optics. Same folks own Safety Gear Pro. Parent Company is ProClick Ventures.

Instead of asking me for my PD distance, they just sat with my order for weeks. Sent me updates sayin it was being processed and also spam ads in the meantime. Only when I asked for an update did they inform me that they needed PD measurement. If it didnt take me so long to find the right frames, I would've cancelled order on principle. As far as I can tell, they suck.

Wow wish I would have Googled the reviews before ordering. Ordered Aug 20th. Here it is today September 7th still don't have a tracking number or a update.

Do not buy from this company do not trust them they are liars they are thieves they will take your money they will promise delivery within two weeks it says in black and white they will ship nothing they generate fake tracking numbers they will not respond to your emails there is over 400 complaints with a better Business bureau in the state of Texas they say they manufacture in the US they do not everything is subbed out to China and drop shipped he works out of his house and a shed. They are nothing but a bunch of criminals that are running this company they advertise they defraud and they steal your money

Horrible business. Doesnt answer emails or phone calls..then lies to you about which glasses you can use or have. Two pair of Rx Sunglasses to the tune of $438. And they tell me the glasses I chose wont work even though they are listed under Rx Sunglasses....Demanded a refund and yet to have heard from them. BUYER BEWARE

I wish I'd read the reviews here before I ordered from them. They didn't send a confirmation email as promised, so I called the next morning to confirm that my order went through. No one answered, so I left a voicemail requesting clarification. When I didn't receive a return call, I emailed. No answer. I then requested a refund, as I'd lost all confidence in the order being completed in a timely fashion. Five days after order, they replied that it would be a 20% fee to cancel the order. This seems more like a scheme to generate money than a good faith attempt to provide value and service at a fair price. Do yourself a favor and spend a few extra dollars to buy from a reputable company. I wish I did.

Ordered a pair of prescription shades and after 7 weeks a pair with 2 completely diff lenses arrived. As soon as I put them on I noticed like I was wearing 3d glasses. And from the front, one lens clearly has a chrome mirror- the other does not. After receiving approval for refund they sent an email saying only 50% because this is what was made. Wish I could upload a pic...

Cannot get anyone to call or write me back. Their customer service is the worst I have ever dealt with. They have had my glasses over a month and a half. I will be getting a refund.