Martial Gear is listed under Martial arts & Wrestling.
Martial Gear (martialgear.com) has 20 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Martial arts & Wrestling
Excellent
Martial arts & Wrestling · Loves Park, Illinois
Excellent
Martial arts & Wrestling · Fenton, Missouri
Excellent
Martial arts & Wrestling
Excellent
20 approved reviews, newest moderated first
MBG
Great prices and free shipping. It took a while for my item to ship and I did not get any response to my order inquiry that I submitted through their site. However, I eventually received my order and came well packaged and in great condition.
Krystal F.
Sent a broken bo staff. Not responding to multiple emails and messages sent through their website.
Matt G.
Never shipped items. No response from store on email or contact form. No phone number. Had to file dispute with credit card.
Penny H.
I placed an order on Oct. 25, 2023 for a Bo Staff. As of today, Nov. 20th, received nothing. No Staff, no response to my 4 request for information, NOTHING!!! What can I do?
Lewis C.
I have not gotten my order !! The company do not answer my email as of yet. So that sucks as so I'm like most people The company is not a good one. Will not order from them and will tell not order from them.
Nelson L.
I bought a Taiji sword from Martial Gear. This sword was poor quality and I wanted to return it. I emailed Martial Gear four times and (after a lot of research in finding an actual phone number) called. NOTHING. NO RESPONSE. Also, beware of their return policy of being responsible for mailing back merchandise and being charged a 20% reshelving fee. Definitely, customer service was not a priority. I had to have my bank reverse my payment, before they emailed me. BEWARE!
Rickey L.
I wish there was such a rating as 0 stars or less. It has been two weeks since I have placed my order and I cannot even get a shipment verification, or answers to email requests that I have sent. I have contacted the Chamber of Commerce in Nixa, MO., and they have not even heard of this company. After enough research I did find that P.O. Box 1895 as they have listed is a valid P.O. Box even though the Postal Service would not verify it did belong to Martial Gear. After more headaches I did finally find a phone number of (877) 873-8530. Now whether this is valid or not remains to be seen because it is always and I do mean always busy. I ahve even called a couple of DoJos in the area, nothing favorable to report either. So it is my considered opinion that website and the company are both SCAMS. BUYER BEWARE!
MAGICALLY L.
Unresponsive customer service. Item never received. Had to call my credit card company to reverse the charge. Purchase from this vendor at your own risk!