Mars, IncorporatedReviews of mars.com

I purchased the 310g box of maltesers and where in the past you would shake the box and the maltesers would hardly rattle around. Now the box is half empty and very noisy when I shake it with all that extra room... disgraceful. When I contacted mars they had the gaul to say that they have been absorbing rising raw material cost and operational cost, so they can't keep things the way they are. They don't take the decision easily, but they're confident that their chocolate brands still offer customers and consumers the best possible value, without compromising on quality or taste. What a load of rubbish. The fact is they keep reducing the quantity of their products while increasing the cost. Everyday chocolate that many adults and children enjoy, will soon become luxury items for only the rich, who will be able to buy a product at an extortionately high price, with virtually nothing inside. The person I spoke to wasn't very helpful and quite dismissive, attempting to direct me away from my complaint after making the position of mars quite clear. Absolutely terrible!

Shrinkflation on the Excel gum means you get 1 less piece of gum per tray and less gum per piece. It dissolves into complete nothingness within minutes. I'm out.

Seien Sie bei dieser Firma MARS GmbH Velden oder dep.mars vorsichtig, sie sind nicht immer bereit, bei verschiedenen Werbeaktionen Geld zurückzuerstatten. Diese Firma sucht nach Gründen, um das Geld nicht zurückzuerstatten oder den Kunden keine Prämien zu schicken. Ich würde es niemals empfehlen! An Aktionen dieser Firma am besten nicht teilnehmen!

Kuscheln oder Cash......Cashback- Betrug durch Mars GmbH Velden. Habe an besagter Aktion teilgenommen und für mindestens 25 € Produkte dieses Konzerns gekauft. Kaufbelege für Cashback hochgeladen,Antwortmail erhalten mit " Vielen Dank, ist eingegangen und wird in KÜRZE überwiesen....... Das ganze ist 4 Wochen her. Mail hingeschrieben und auch nach ca 1 Woche ohne Antwort geblieben. Mein Fazit: das ist der Tag an dem ich ab SOFORT kein Geld mehr für Produkte dieses Konzerns ausgeben werde. Ihr habt für die Zukunft einen Kunden weniger, dafür aber einen dazugewonnen,der jeden im Verwandten/ Bekanntenkreis vor diesen Konzern warnen wird.

Mars Wrigley epitomise exactly how some big companies don't give a stuff about their customers' health. I had a simple question. Does the gum base in Mars Wrigley chewing gum contain plastic? Several emails later ended with them telling me "we're really sorry, but the information your asking about is proprietary and commercially sensitive" So this huge, multi-million pound company can hide whatever the hell it wants in its chewing gum and they won't tell you what you are eating. Is this really right?! A major, international company happy for me to eat ingredients I don't know the first thing about? Hang your head in shame Mars Wrigley. All I can deduce from this is that when you're chewing on Mars Wrigley chewing gum you're chewing on plastic. Does anyone think that's a good idea? May be it's deemed safe now - but what may come out in the future? So I would urge everyone to boycott this probably plastic product and change to some of the plastic-free gums instead. PS I contacted the Food Standards Agency to check the validity of Mars Wrigley's secrecy. They told me to contact the Department of Health. The Department of Health redirected me to the Food Standards Agency who then told me to fill in a form for further help. The form then informs you to contact Trading Standards who pass you on to Citizens Advice who listen to you, ask for a minute while they check.... and then hang up on you!! There's just no hope.

I called the company as I had purchased some Maltesers in the fun size pack and the two packets we opened had an unusual taste so I thought I should let them know so they could investigate or perhaps recall the product however the woman was not interested in any product code or expiry date all she wanted to know is if I had the outside packet to take a photo of it - we had thrown it away and then she started this rant how I can't get a refund because I didn't have the outside packet - I never asked for a refund nor did I want one I was more worried about other customers purchasing this product and get ill from eating it - Good job MARS I will not be purchasing these again or any of your products clearly you don't care about your customers

I loved them but I then started ordering from them directly and now hate the company. So the FedEx shipment got "stuck" and was stuck for 1 week after traveling for 1 week, so 2 weeks sitting somewhere that seems to be "gone" or lost basically. I contacted Tastybite about this and was told to "wait longer" and blown off. Then I couldn't login to change my subscription. I asked them to cancel my subscription finally after a few emails and seeing they had an attitude when it was not my fault FedEx failed. I was hungry. They lady just canceled me and refunded me, yet never said anything extra / sorry / did not give me verification of any caring that they failed to deal with the order being lost. They were wanting me to deal with it, call FedEx, instead of them the shipper deal with it. They don't care about you as a customer. I was made to feel like I did something wrong, and was just wanting to get a refund for lost food / they were refusing to ship me another order it seems because FedEX lost the package and chose to let me go instead of trying to make it right.

Der Geschmack geht für mich überhaupt nicht! So süß ekelhaft 🤢 Wer es mag bitte