Marky'sReviews of markys.com

I have been going to Markys for over 20 years (I have purhased Beluga (when it was legal), whole wheels or reggiano, fresh and Torchon de Foie, Truffles and countless other items. THIS DOESN'T MATTER, THEY WILL ALWAYS TREAT YOU HORRIBLY ! they will be as rude and obnoxiouus as possible and if you mention their attitude, THEY HANG UP THE PHONE ON YOU ! Get everyting on line from other vendors .... as far as caviar goes, CALL PETROSSIAN, CALVISIUS OR REAL CAVIAR .... they truly are interested in helping you. Marky's gets worse with time !

Received the Kaluga, Hackleback and Paddlefish kit as a gift. Upon opening, the ice pack was completely thawed leaving caviar warm. We refrigerated the kit for a few days to be safe. All 3 jars were horrible...mushy, oily, and disgusting. The Paddlefish was extremely fishy, probably some of the worst tasting, lowest grade Caviar on the market. We didn't bother going through the hassle of return once we read the fine print, but I will ensure to relay to everyone I know who loves Caviar to stay away from this supplier.

We ordered Marky's for a gift delivered to a friend. It was delayed 3 days, arrived warm, andMarky's response was to simply give us the run around like an insurance company. Terrible.

My order was delivered as advertised. Packed with ice. But it came without the blinis I ordered. No problem I thought but when I contacted Markys they treated me like I was a thief. They made me give order numbers, item numbers and also make me take a screenshot of the box it came in. Then my problem was sent to there something Dept. A day later, after tant amount to calling me a ripoff artist they asked me if I would be okay with them sending them a box of free blinis. A free box that I already paid for. I told them to stick their blinis. Will never order from this sham outfit again. PS The caviar was mushy and smelled like rotten fish.

Do not order from this company. Horrible customer service and they make you fax an authorization form including your drivers license and credit card info. This is AFTER they confirmed my order. Had I not checked my email prior to leaving I would have missed it. In the end I tried their customer service 5 times and they continued to hang up and when I finally chatted with someone they didn’t speak English and figured it was a scam. Ended up ordering elsewhere and didn’t have to fax anything lol. So ridiculous 2025 and asking me to fax something to confirm my order. Can’t make this up!!

I usually order from a different company but decided to give it a try. I ordered some hackleback (sp), which I know is cheap but is usually OK. This stuff, though, is insanely salty and has a rotten flavor. So, I also ordered some Ossetra, which I expected would be much tastier. Imagine my surprise when I opened it and it contained the exact duplicate of the cheap crappy hasselback! It also tasted EXACTLY the same. For comparison, I also had a tin of Petrusco Ossetra caviar. It is light brown and is just slightly salty and is super delicious. We also bought some camembert and some Bleu cheese. Both of the cheeses are VERY ripe and will only be edible for another few days. Overall, a very bad experience which has resulted in me having to trash $300 or so of crappy Marky's products. NEVER Again will I buy from them...

Spent over $300 to get 2 different caviar, caviar butter and 2 large mother of pearl spoons. I paid the $34 overnight shipping except it didn’t come or ship overnight, it came a day and a half later. I was excited regardless because I’ve seen it all over TikTok - good thing the day it arrived, it was in the single digits where I live. When I opens the package, I found barely cold ice packs, foam and everything I ordered except for the 2 large MOP spoons. I immediately contacted customer 24/7 webchat to tell them im missing the spoons. I sent proof via the chat and their email support team. It’s been over 48hrs of “investigating” for the 2 missing mother of pearl spoons - the cost of them together was $20… like if you’re a broke company, just say that. I could understand “investigating” if caviar was missing or came spoiled. However, for spoons, how could you not apologize and send replacements or a refund right away? I never said my caviar was missing, just the spoons which cost $20… im disappointed in the lack of customer service - honestly for something so minuscule compared to other items they sell. What a waste of time. I will be posting the unboxing video on my social media platforms and tagging them and Danielle.

Highly perishable items didn't arrive on promised date (which I stayed home all day to sign for) and arrived days later with ice packs fully melted and room temperature caviar, unsafe to eat. Working with their customer service to fight for a refund was a truly terrible experience that lasted weeks. They do not care about the customer experience at all.