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Misleading Pricing and Additional Charges - A Frustrating Trademark Experience
I would strongly caution anyone considering using this company for trademark services. What initially appeared to be a straightforward process turned into multiple unexpected charges spread across separate stages, none of which were clearly communicated upfront. By the time additional fees appeared, we were already committed and effectively captive in the process. Instead of transparent pricing from the beginning, it felt like additional costs were not disclosed until later, leaving us with little choice but to continue paying to avoid abandoning the trademark application entirely. For something as important as intellectual property protection, transparency and trust matter. Unfortunately, this experience felt far more focused on incremental billing than client clarity or long-term relationships. I would not use this service again.
Response from markavo.comMay 20, 2026
Thank you for your review. Because transparent pricing is central to how we operate, we'd like to address the concerns you've raised directly — both for you and for anyone else reading. All of our fees are published openly on our website. We charge per filing, so clients only pay for the specific work performed at each stage. After the initial application, the only additional charges that may apply are event-driven: a flat $149 if a client elects to respond to a USPTO office action, and $125 for a statement of use when the mark is in use. None of these subsequent filings are required through Markavo — applicants are always free to handle them on their own or with other counsel. We haven't been able to identify your account from the details in your review, so we can't speak to the specifics of your file. The experience you describe isn't consistent with our standard process, and we'd like to understand where the breakdown occurred. Please contact us with your information and we'll personally review what happened on your matter. We're committed to keeping our pricing clear and accessible to businesses of every size, and we appreciate the chance to look into your concerns.