Humayra F.
Worst experience ever
Worst experience ever! After waiting around a month I got my abaya with missing belts and scarf. Contacted the team and they are very relaxed about it asking me to order again and they can send the missing products with my new order??!! Awful service please do not order! Bad quality as well as bad customer service! Update- finally they agreed to send the missing items. Its been 45 days since order nothing arrived as of today!
Response from Mariam's CollectionNov 8, 2025
Assalamu Alaikum dear sister, We’re so sorry to hear about your experience, and we truly understand how frustrating this must have felt. Please accept our heartfelt apologies for the delay and missing items. If our customer service team had previously promised to resend the missing pieces, kindly contact us on WhatsApp, and we’ll make sure they are sent to you, insha’Allah. The delay was due to temporary stock shortage, and we deeply appreciate your patience and understanding. As a Muslim-owned brand, we truly care about every sister we serve. Your feedback reminds us to keep improving, and we’ll do our best to ensure your next experience with us is smooth and satisfying. 🤍 With love and sincerity, The Mariam’s Collection Team 🌙




