Marcy FitnessReviews of marcypro.com

There is no credible assembly support, which is unacceptable. The bench has a thousand loose parts, and a step-by-step assembly video is missing. The US customer service experience was worse, with antagonistic staff. This reflects poorly on Marcy. You marketed the bench but neglected post-purchase support, indicating poor company standards.

I purchased the Marcy MKM-81030 home gym and if the quality of the product is anything like the assembly guide then there isn’t a low enough score I could rate this product. The instructions for the cable assembly are virtually impossible to follow. I was able to get the frame together without any trouble but the cable/pulley system? Forget about it.

The product is solid and easy to use. Hope to get plenty of workouts on it. Thank you.

I ordered a Marcy upright fitness bike it came on time but after opening it I noticed a peddle for the bike loose with no package around it ,didn’t think to much about it so put the bike together when I come to put the peddled on the right one fitted perfect . When I tried to put the left side on I noticed the end thread was damaged so could not put the peddle together as was damaged ie loose peddle in box 📦 I can’t be bothered to dismantle the hole bike so will try and have it repaired somehow more money. Also found out this is an American company can’t get through said numbers left tickets for them to get in touch but to no availability as yet can’t say what I really think of this company but bad things I’m a minister of the church and I must say I’m very disappointed ☹️ with this company I won’t buy anything else from them and will tell everyone I know not to use this said company that’s my opinion

Marcy olimpic bench 857 pegs that hold bench bar are to long 4 inches every time l pick up bar I am hitting pegs they need to be 2 inches to just catch bar customer service said nothing they could do I need short pegs that work for marcy bench 857

The ME-709 gets good reviews for a budget recumbent exercise bike. I mistakenly ordered the ME-708, which is not recumbent or recommended for people with lower back issues. Two days post order, I called Marcy to cancel and was told that my order had shipped and I would have to pay $55 (return shipping plus restocking fee) to return the one I ordered by mistake! In truth, it had not been shipped according to their website and my payment was still pending, according to my CC company. My dispute was deemed justified by my CC company. Marcy is very good at playing the CC game. After my CC company confirmed their tactics, they then rebilled for portions of the original price, shipping, and restocking. So in the end, I was not made whole, but charged $57 for shipping and $25 for restocking, and then refunded $114. This company will tell you the blue sky is pink. Math: I paid $169.99 by a credit card processed by a third party that investigates every buyer and their credit history. Although my account did not inform me that the bike had been shipped, it arrived. We refused delivery. End result: I paid $169.99 and they negotiated with my CC company to give me $114! Lessons Learned: Customer makes simple mistake; company sees way to make money. Companies teach their customer screwers to lie. This will be a jump, but a small one, trust me: do you buy prescribed drugs, gas for your vehicle? So, a lawsuit against these people that you would never, ever want to date your sister/brother wins, what happens to the company's bottom line? Answer: zilch. Basic business principle: it is cheaper to pay a fine than to fix the many many ways we screw consumers. Summary: Marcy learned from the Big Oil, Big Hospital, Big pharmacy, and a couple of US Supremes, that effing common, decent people in this country is somehow ordained by a -od that wants you to carry a war weapon, so you can shoot 'em when they call you on your stupidity! Oh? does marcy make AR-15? 9mm hand guns. Who owns marcy?????

I haven't even put it together and I'm already disappointed by Marcy. Their product registration is the lamest ever .. one literally writes out the information in an email, which is the ONLY way you can contact Marcy for support. And of course, their system doesn't work. Yeah, try getting help with a complex problem via email. Clearly they DO. NOT. CARE. I should take it back right now and save myself a lot of aggravation.

It came with the wrong screws ,I have it held together with zipties,.arct are a typical American company they make garbage because the national socialist states of America, this is the biggest piece of trash ever made