Maramani House PlansMaramani is your online source for Architectural house plans & designs and other related construction documents for Africa.
Maramani House Plans (maramani.com) has 300 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Justice M.
Since paying for premium account. I still cant view the floor plan of the house i am interested in 😥
Response from Maramani House PlansNov 1, 2022
Hi Justice :) I am sorry to hear you are having problems with using your premium account. It is active, have you tried to log out completely and then log back in again? Please get in touch via WhatsApp on +13074619111 or send us an email to [email protected] so we can assist you :)
DAVID M.
I bought premium account but I never received activation email.
Response from Maramani House PlansDec 11, 2021
Hi David :) The activation email has been sent twice to your email address. It might have ended up in your junkmail. To make it easier for your we have activated your premium account and sent you instructions on how to log in. Please check your email and your WhatsApp number or let us know if you would like us to call you and assist you :)
Muhammad
Wanted me to pay for a plan that did not exist in picture form.
Response from Maramani House PlansJul 16, 2021
Hello Mohammad, Please refer to our chat. We can only start doing modifications to the design you have chosen once you complete the payment. Note that you will be updated with changes for your approval for the design to be as per your wish. We are very interested in your projects so please, initiate a chat through our WhatsApp. Have a great Friday.
selestine O.
My expectation was that this is an end to end service and i don't have to go seeking additional documents to set my project off after my purchase. Why not offer the whole package so i know exactly what it is going to cost me rather telling me i have to pay additional sums of money? Am not thrilled. It is not cheap and yet i end up with documents that are not final.
Response from Maramani House PlansJul 10, 2021
Hello Selestine, Please refer to my last email that there would be additional costs if you require additional drawings apart from there ones listed on the website.
Pierre D.
The dimensions are different from what's advertised. I'm struggling to have it fit on my plot.
Response from Maramani House PlansDec 6, 2020
Hello Pierre. Please write to us through email or WhatsApp so that we can have this resolved ASAP. +1 307 461 9111 / [email protected]
Jackson K.
It takes too long to get a response from your end on both emails and whatapp... Kindly address this.
Response from Maramani House PlansAug 11, 2020
Hello Jackson. You sent an email outside the working hours. You will receive your response in a few minutes. Our support staff is available from 9 am to 4 pm Mon-Frid GMT +03
Lloyd
Awesome plans but some even to members lack details that can assist in making decisions
Response from Maramani House PlansAug 4, 2020
Good day Lloyd. We tried calling you from this number +1 307 461 9111 but calls were not picked up. Please reach us in any convenient way so that we can be able to assist you.
Wamutitu
The Maramani site is well done with a very good visual appeal. When they briefly engage a client, they provide good details. However, when they decide to go silent, clients are left staring at blank screens for un-answered emails and whatsapp messages for days. In my honest opinion, this is one area of their client side relationship that fails miserably. 11Sep2020 I am writing again to express my dissatisfaction with response time to queries and to re-affirm my earlier opinion stated above. When I engaged maramani for my drawings the agreement was 50% upfront and 50% upon delivery. I paid my last installment two weeks ago and I am no close to getting my full drawing set - this and a string of unanswered email and other queries through social media platforms is very discouraging. I only wish some one could definitively tell me when I will the last drawings rather than unfulfilled promises. Team Maramani, this is your challenge. Your customer satisfaction rating is almost nil.
Response from Maramani House PlansJul 9, 2020
Hello Wamutitu. We had been having a load of inquiries that were beyond the capacity of our team to respond in time. It is all sorted now and all inquiries are responded in time. We apologize for fo the inconvenience that you have gone through. - Melica
