Scott S.
Manton cork has a excellent service…
Manton cork has a stellar service department. When i called about an issue about a previous order I had emailed the department about someone in their office promptly answered the phone and had instant recall regarding the email I had sent. The service department rep said she would be getting with her supervisor and would have a response within the same day. I received an email response the same day requesting pictures of the product. I sent pictures via email and quickly received a response thanking me for the pictures and was told I would have an answer the next morning. The next morning I received satisfactory reply to the issue. I reordered some more cork which we received at our Texas home office within 3 days placing the order and we were able to have the product installed on schedule before closing the renovation project.
Response from Manton CorkAug 5, 2024
Hi. please let us know you received our response. We are glad to have assisted resolve your issue. We do want you to know that despite you positive comments, you gave us one star which is the lowest rating. Appreciate you updating!