ManhattanLifeReviews of manhattanlife.com

Manhatten Life is a big scam. They do everything to delay your claim. Disabilty check never gets processed for payment. They hope you just forget about getting a check. They keep asking for more and more paperwork. Then they say. Call in two weeks for update. Then again call again 2 weeks. You cant talk to claims adjuster. They say no one call talk to an adjuster. Why is this? Run away from this company and their fast talking salesmen

Manhattan Life Cancer policy claims service is the worst. One, after 3 times submitting exactly what is requested, they do not have a record of it. I do. It appears their ammo is to just drag and drag until you give up asking for your benefit. It's is terrible they are allowed to operate like this.

DO NOT GO INTO THIS INSURANCE....CUSTOMER SERVICE IS A SCAM; AFTER THEY TAKE YOUR MONEY, THEY GIVE YOU DIFFERENT ANSWERS FOR THE SAME QUESTIONS AND THEY LIE A LOT GIVING YOU WRONG INFO ALL THE TIME MAKING YOU PAY FOR MISTAKES THAT THEY MADE. WE GOT LUCKY CAUSE OUR RELATIVE WORKS AT THE BANK AND THE BANK HAS THE DECENCY TO REIMBURST US....NOT THE LOW MINDED PEOPLE OF CUSTOMER SERVICE....KARMA IS REAL

My Family member died 56 days ago her life insurance policy Manhattan Life she has had for years has not paid yet and they are still taking the money out of her bank account. They need to be ashamed of themselves. Cheating senior citizens in this way. I have called a hundred times. They lie each time. I have tried to wait it out.Has got ridiculous. I will be call the government insurance commissioner and file a complaint.

The ABSOLUTE WORST insurance company out there. They lie, they don’t respond to claims submissions and take their time and don’t answer their claims. I ended up reporting them to the IDOI and then I have an attorney that wants to file a class action against them after I take them to court. There has to be others who’ve gone thru this. Class action is the only way to stop this.

I signed up with a standard/reasonable premium rate in 2025 for my supplemental medicare plan - one year later, I get a bill in the mail that says my premium will be increasing by 50%!!!!!!!!! If you want a company that will lie to you about their premiums to get you to sign up, and then as soon as your first year is up, raise the monthly premium by FIFTY PERCENT, you found it.

I have been trying to receive payment on my policy since October 9, and the entire process has been nothing but repeated requests for the same medical records over and over again, with no real progress or meaningful assistance. The representatives have been largely unhelpful, and one representative, Jessica, was especially rude and dismissive during our interaction. Despite it being clearly documented that I have been off work and unpaid since October 9, there was no effort to offer help, solutions, or temporary relief regarding monthly premiums. Instead, I was repeatedly told I was still required to make payments, even though I have been actively and consistently trying day in and day out to receive the benefits owed to me under this policy. This experience has been frustrating, stressful, and extremely disappointing. I’m still in this battle even to this day 12/16/25.

Have had bank drafts paid to this fraudulent company only to receive nothing in return. I canceled my policy, asked for a refund of monies paid, was told only last payment would be refunded within (10) days. It took only a minute to pull the money from my bank account, but (10) days for a refund. Scam, fraudulent, untruthful people and company. Be sure to stop payment at your bank also. It's truly sad for hard working people in need to have to put up with these (Liars). Perry Jones. First and last time policy holder!!!!