makeupdirect.comReviews of makeupdirect.com

faux products everyone ! Packaging was off, discolored & wrong smell...don’t hit purchase !

Fake items. . .

FAKE STUFF!!!! ************* be CAREFULL WITH THE PRICES THEY ARE NOT REAL!

In January 2019 I have ordered Huda Beauty New Nude palette for slightly smaller price than the one in original store or Sephora. I had one already bought in Sephora so I knew it was real HB prouct. I ordered another one in MakeupDirect simply because the price was smaller and I believed it will be original palette. I wanted to send it over for my best friend in Europe for her birthday. It came about week after order placement and I opened it and already could see it was such a poor, FAKE version of the palette. I paid $51 for a fake item, so angry I packed it and send it back the next day. Week later I received the email with confirmation of money retur. I though, ok, we're good.... This email came January 31st, 2019, and as or right now (March 26th, 2019) still haven't got money back into my account. Maybe it is only me,but anybody barely EVER respond to email and costumer service over the phone is not better. Still going to try and get my money back, otherwise I will seek legal help.

This is not a legitimate company. Products don't arrive and tracking numbers are phoney. Their customer service person " Mary Olson " writes like a kindergartner . I was told to file a complaint with my mail carrier. No such tracking order existed for this order. I am reporting the company to our Attorney General. Hate getting ripped off but hate it more for my friends and family.

Ordered an item several hours ago. Changed my mind and sent email cancelling. Initially, they confirmed order. Now, when cancelling, no response. Scam. Avoid.

SCAM BEWARE! VERY LITTLE ABT THEM ONLINE. YOU WILL HAVE YOUR MONEY TAKEN AND NO PRODUCTS EVER MAILED OR IF THEY DO MAIL SOMETHING IT WILL BE A COUNTERFIT ;(

Scam same people as Beauteca.com! You will lose your money! Buyer beware!