Kiersten
My order had a pretty glaring typo
My order had a pretty glaring typo. When I asked for a refund they only offered me fifty percent, which is insulting. I was able to get that up to 80%, which is honestly still insulting but I didn't feel like dealing with the issue any longer. Will not be shopping from this site again.
Response from MakedTeeJun 2, 2022
Hi Tim, thank you for your information. We are very sorry for the problem happen to you. However, we offered to replace you with a new item with the right lettering, but you refused, and we are very sorry that we can only reimburse you 80% of the whole transaction because we also lost the production and shipping fees. Furthermore, if you know how to repair it, the item is perfectly functional. We appreciate your understanding, and we have refunded to you when we get your response. We apologize to let you down and we will improve our products and services to meet our customer's expectation. Thank you!