BeelineSo what is Beeline?It's the only home loan you can get from your sofa. The shortest possible path to a new home or an effortless refi.A radically new way to apply - direct links to your bank, pay and tax info do the work so you don’t have to.Best of all, because we use actual numbers and verify them instantly, instead of a flakey pre-approval, you’ve got a reliable purchase-ready or refi-ready approval.No need for lipstick or ties to impress anyone. No need to leave the house even.Skip the pain. Get the home loan out of the way. Then make a beeline for the thrill of buying or the freedom of refi-ing.NMLS #1799947NMLS Consumer Access: https://bit.ly/3vclNYZ
Beeline (makeabeeline.com) has 119 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · West Warwick, Rhode Island
Great
Investments & Wealth · Smithfield, Rhode Island
Great
Investments & Wealth · Providence, Rhode Island
New
Investments & Wealth · Providence, Rhode Island
Bad
Showing 17 reviews with 1 star · Clear filters
Luke S.
One of the worst experiences I've ever had. Most unprofessional staff I've seen.
Response from BeelineJul 9, 2026
Hi Luke, Thank you for providing additional information. We have searched our system for the name, email, phone number, and reference number that you provided, and have found no matching records. It's possible that your experience was with a different company with a similar name. We are Beeline Loans, Inc (makeabeeline.com).
Harold A.
I went through whole sign up process, submitted all requested documentation and for my efforts never received any return calls, feedback or responses. I cannot speak to their actual loan services as their customer service never delivered.
Response from BeelineAug 18, 2026
Hi Harold, we apologize for any confusion. Our records show that two of our loan guides did reach out to you by phone and text. At that time, we understood from you that you had decided to move forward with another lender, which is why we stopped following up.
Andrew N.
Went through the whole process said 10% down 6% get a phone call they said 20% down is minimal and its 8% interest on a statement loan. I bet they were rebuttal and say it had something to do with my credit or statement.But the funny part is, they never did a credit check or pull and they never reviewed any of my statement. The very first questions asked were, what would be the down percent. And what would be the interest rate on this loan product And it immediately did not match what the website said it was. Website lies fools you to put in a application. Wouldn't recommend.
Response from BeelineFeb 19, 2026
Hi Andrew, We’re sorry to hear you were frustrated with your experience. Our website reflects available program options, however all loan products are subject to qualification guidelines and an individual review. Because every borrower’s situation is unique, specific terms can vary based on eligibility factors. We apologize if anything during your conversation felt unclear. A manager from our team has reached out to you directly to discuss your situation in more detail and ensure you have a clear understanding of your options and next steps. Thank you for your feedback.
Jordan
Would stay away. Louis and Jamie will string you along and then ghost you.
Response from BeelineFeb 4, 2026
Hi Jordan, We’re really sorry to hear about your experience, and we appreciate you taking the time to share it. You’re right to expect timely communication and follow-up, and we missed the mark here. We did our best to explore available options, including requesting a reconsideration of value after the appraisal came in lower than expected. Unfortunately, even with that effort, the value did not come back high enough. That said, the lack of follow-up afterward is on us, and we apologize for that. One of our sales directors will be reaching out directly to apologize and see if there’s anything further we can do. We take feedback like this seriously and are working to ensure this doesn’t happen again.
Fix D.
Worst of worst company, I have filled application and provided everything but never got call from them or If I call them they just cut off my phone. So very irresponsible.
nameuser
Beeline's workplace culture is awful. Their staff acts very unprofessionally when dealing with customers. Chelsea Herkert. They trick people with empty promises and hide important information. When I asked questions, they barely answered or gave confusing responses. They never made the requirements clear, and they kept the costs hidden. Don't trust Beeline with your business! Unless you want to walk in blindfolded and have your money taken, stay away from this company. They will take advantage of you if you give them the chance. If you value honesty and clear communication, look elsewhere for your lending needs.
Lonnie - Lancaster, P.
Bad. I have over $6million of business income for them to consider, yet the decline letter said "insufficient income". I asked the rep to email me with whatever he was calling about since I was on vacation and couldn't talk. Instead, they just send a decline. I guess they can't be bothered to unpack the details. Easier to send the decline and forget about it.
Stella
Update: awaiting Beeline’s action on this issue and will update this review. Original review: I will never use Beeline again. After one refinance i made the mistake of starting another… and now more than 2 weeks closing im still being asked for more documentation… from docs they have had in their possession for now over 2 weeks. This DSCR process I can truthfully say has been worse than a conventional/gvt backed loan, and has put me off this company for life. The delay has cost me thousands so far, and continues to do so every day past closing. There seems to be no sense of urgency, no urgency to review yet more documents they have requested, and I am truthfully at the end of my rope. It shouldn’t be like this.