MakabooReviews of makaboo.com

Makaboo is a great site for custom gifts. The process is simple and lots of custom options. The gift wrap option is a great added bonus!. Thanks I will continue to us Makaboo for all my friends baby gifts.

I was not all that happy with the product I received. I bought the blue elephant lovie. First of all it didnt even look like an elephant. The fabric was nice and soft which of course was great. I think it looked cheap. I bought for to give as a gift and didnt end up giving it. So all in all I was disappointed.

I ordered a personalized pillow for my newborn nephew without really knowing anything about the company or what the quality would be like. I was very happy to see (from photos) that it was very well done. It's very cute and delivery was pretty quick too. Customer service was great too. Very quick reply via email! Thank you!

I ordered an angel dear lovie for a coworker of mine that is expecting and it was simple, easy and I LOVE that you can personalize anything for FREE! It's a great gesture and I even like how it can be wrapped as well. Overall, great site, great company and I would definitely order from them again!

I ordered the mouse lovie for my grand niece. Mom and baby love it! In fact, mom said it smelled delicious.... Not scented, just really good. It also arrived a day early!!

I ordered and paid for 2 monogrammed pink lamb "Angel Dear Lovies", and had them mailed directly to a new mom. The thank you note she wrote thanked me for one lovie. In other words, only half my order was sent, yet I was billed for the entire order. After contacting the company, the rest of my order was shipped successfully.

Wanted to love this company but unfortunately too many mistakes and poor customer service won't allow that sentiment. We ordered two identical blankets to give as a gift, and expected delivery was 7-10 days after placing the order. However, after not receiving any emails confirming shipping or tracking info for a week, I called on the 8th day to confirm the status of the order. There was no answer and I had to leave a message for customer service. The following day, my phone call was never returned, however, I suddenly received an email stating that the order had finally shipped. The order was received 7 days later, making the receipt date a total of 14 days after placing the order. Then, upon opening the box, there was only ONE of the blankets ordered. I again called customer service and left additional messages as well as sent an email to the owner, to see if there was a second package on the way with the additional blanket we had ordered. Again, there were no answers and no return phone calls or emails. I called AGAIN this morning and was told by the customer service rep that things there were "very hectic" and she just got my message. She confirmed that it was their mistake and someone forgot to look at the quantity of the order and only made one blanket. She then said she'd have another blanket made and shipped today. This is curious to me since it takes 7-10 days normally to fulfill the order and have the item made, but anyway... She refuses to give us a refund for the product and would only offer $20 off the next order, which of course, is not helpful since we will never be ordering anything from here again. She did admit fault was on their end and these mistakes happen, but that there was nothing they could do. Meanwhile, we needed to give this gift days ago, and now are stuck without a gift and waiting....

I ordered an Angel Dear blanket that was personalized for a very dear friend who just had a new baby. My friend is raving about the gift and loves! I love that I was able to make the gift special by personalizing it. Thank you for your excellent service and wonderful products!