Main FaucetReviews of mainfaucet.com

Due to a processing/shipping error on Kingston Brass' part, I received valves that I didn't order. I've made numerous attempts to get this issue resolved using the customer service number on the invoice and this issue is yet to be handled properly. I was charged for shipment of the valves to my home and was charged again to have the shipped back, even though I was sent the wrong item by Kingston Brass. I'm out $22 total for shipping and never did receive the valves even after 2 months of run around by their customer service department. Be very cautious when dealing with this company. They do not value keeping customers.

The product I ordered was originally damaged before shipping, and it took over 2 months to get the product in. When it arrived, 1 of the shower stall panels was broken and unusable. While initially responsive, Customer Service told me the replacement part was "shipping today," when in fact it didn't ship for 10 days. When I called them on this, they had no explanation other than misinformation, and when I asked if they could expedite the shipment rather than ship ground, their classic response was, "There is nothing we can do about it." There is ALWAYS something that a good customer service team can do. It's just that the folks at Main Faucet decided not to do anything to serve their customer.

The glass shower door was packaged extremely well and was easy to install.

My second purchase - excellent as usual

I shopped everywhere for a helpfully designed faucet for disabled access. This is the only one that actually brought the controls closer to the user. Both my able bodied husband and I approve of this faucet. Attractive and functional.

I'm so glad to found Main Faucet, now and after I've it as my favorite on my web, any simple thing on my remodeling i get it with MF. I highly recommend my peoples to buy from Main Faucet.

We originally found this vanity on Overstock, but then went comparative shopping and found it for a little less at Main Faucet. The vanity is beautiful, and we had no problems dealing with this company, and would recommend Main Faucet to future shoppers!

I ordered a Dreamline shower door and a shelf over the sink from mainfacets.com. The service was great, the door was delivered in less than a week, the shelf a little later. Everything was really well packaged and the instructions were good. The prices are great, and the shipping was free. I already recommended your site to many people. Thanks for your service.