Maid VIPReviews of maidvip.com

Response from Maid VIPSep 14, 2026

Thank you so much for this! Attention to detail and clear communication are the two things we drill hardest with our cleaning teams, so it means a lot to hear both called out. Showing up on time and working efficiently is just respect for your schedule — you shouldn't have to plan your whole day around a cleaning window. Referrals are how most of our Thousand Oaks clients find us, so recommending us to everybody is genuinely the best compliment you could give. Thanks for trusting Maid VIP! -Charm

Response from Maid VIPSep 14, 2026

Thank you for the kind words! Vacation rental turnovers are some of our favorite work — short-term rentals take a different kind of beating than a standard home, and a routine surface clean rarely keeps up. The hardwood floor treatment is a good example: it lifts the residue that regular mopping leaves behind, which is usually why the difference shows up so dramatically after the first application. We'd rather price honestly for a real deep clean than cut corners on labor and product, so we appreciate you seeing the value in that. Enjoy the five-star guest reviews, and we'll see you at the next turnover. -Charm

Response from Maid VIPSep 14, 2026

Sangita — this has gone unanswered far too long, and I'm sorry for that as much as for the visit itself. A team member who complained through the appointment and a completely missed room are failures on us, not things you should have had to catch. On the windows: our standard add-on covers exterior glass only, and that should have been stated plainly before you paid extra rather than discovered after we left. We've since changed how that option is described at booking. If you'd be open to letting us make it right, please reach us at (805) 380-5586 and ask for Charm.

Response from Maid VIPSep 14, 2026

This review does not describe any interaction with our business. It refers to placing "hundreds of orders" through a "forum," which does not correspond to any service we offer. We are a residential cleaning company operating only in Ventura County and the Conejo Valley, California. We have no record of this reviewer as a customer and believe this review was posted to the wrong business or is automated spam.