MaidesitedeskReviews of maidesitedesk.com

This item came damaged and I reached out to the customer service email address and have yet to hear back

Putting up another bad review of Maidesite DE's appaling customer service since it seems the first one didn't help them work this out. After almost a month I still have no news of the top that is missing from the desk I bought. I received a puny message saying that the FBA has been slow (and I didnt even buy off of Amazon!!!!!!!). They even sent me a print screen that they requested the top on the 6th of may (99% of it in chinese of course) as if I didnt believe them. Im done. I've requested a refund and lodged another complaint. I'm half expecting it'll take them another month just to get me the refund too. Hopefully the people that get it take this more seriously than the DE's appalling CS. All in all, DO NOT buy from this brand if you re buying from the EU/DE website, unless you like having to send multiple emails just for something to happen. A shame, really.

The desk broke after 1 month of usage :( I'm very frustrated. The desk is expensive and took a lot of labor to assemble. My happiness was short-lived.

I wish there was an option for zero stars , that’s how awful these people are. I paid over $500 for this desk and waited for months to get a desktop that was not damaged. They were very difficult to get a hold of and finally when I was able to get a response they said they were unable to deliver a desktop NOT damaged and I would not be getting a refund. I know for fact they get reimbursed by the delivery company for damages. What a terrible company I would not recommend them to my worst enemy.