PAM S.
The worst customer service
The worst customer service. Do not buy from this company. They charged my card but I never received the product. Tried calling and emailing several times. They never responded. They are impossible to get a hold of.
mahalocases is listed under Computers & Phones.
mahalocases (mahalocases.com) has 28 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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PAM S.
The worst customer service. Do not buy from this company. They charged my card but I never received the product. Tried calling and emailing several times. They never responded. They are impossible to get a hold of.
Jessica
Ordered a case/wallet duo. When I received it, it had black marks (almost like oil) all over the wallet. I notified the company & they responded quickly. When I received the replacement.. it also had black marks on the wallet, but the case as well. -.- This time when I contacted them, they said "sorry" & I didn't hear back. Won't be ordering again & do not recommend.
Barbara C.
I ordered my wallet/case a few weeks ago. It came in as expected but was sent to the wrong address (my fault). Been trying to get a hold of someone, anyone from this company to correct address and have item re shipped, but cannot get a response from company. This is a lot of $$ to spend and not be able to get in contact with company to resolve issue. Next step is to stop credit card payment.
Gretchen
I was mixed in whether or not to buy. The reviews were up and down and people had complained about the way it is designed. However, I ordered and let me tell you I am not dissatisfied. There were a couple hiccups with my order, but upon emailing the customer service team I received a prompt reply every time. When my case came in the mail I was over pleased about the texture and quality of this case. People have also said the windows are small but honestly they’re no smaller than an average wallet case. It sticks out a little to make it easier to pull the card out, but still is snug against the case. If you’re getting mixed feelings out there, be reassured that you will get your money’s worth in quality and customer service.
Sharon
Got my wristlet case today. It’s not easy to close with a phone and standard passport. The license area doesn’t hold the whole license it sticks up a bit so half the photo is cut off. The dusty pink is far more dusty looking than pink, think slightly pink brown marble color. The magnet part to the case is nice. It should come with metal rings in both sides to attach a strap if necessary. I’m gonna give this a solid 3 out of 5. It was packaged very well and shipped on time and arrived when promised. I’m not sure I’d spend the money on another. The concept is great but it could use a few design improvements.
Angi D.
Absolutely LOVEEE this wallet!!😍😍 It’s soo cute! & the matching case that came with it fit my phone perfectlyyy. The wallet has lots of pockets & room to hold a lot more things besides your phone which is great! I bought the charger tassel too & loveee it!
Kileigh E.
They have removed my reviews(which is against the law I just recently learned ) on their original website now 3 times in a row yet still have yet to have someone contact me about my purchases . This is all falsely advertised and I pray this company gets shut down eventually .
Kerin M.
I’m never one to read reviews let alone write one but after seeing so many negative reviews I had to. I ordered from this website about a week ago and after not seeing tracking information for 3 days I panicked. I googled their reviews to see if I was scammed and it looked like I was, so I ordered something similar from a different company. I finally received tracking info and my package literally just came this morning, 8 days after ordering. Overall, I am impressed so far. The wallet is a little smaller than I imagined but it does get the job done. The card slots are on the smaller side, but they hold what I need it to. The only thing that annoys me about the card slots is that my ID sticks out further but that’s manageable. The phone case just BARELY goes over the lip on my phone so if I was to drop it facedown, it would definitely crack. But I have a liquid glass screen protector so I’m not worried about that. The magnet in the wallet definitely holds the phone well. I also ordered the black tassel key ring.. the ring on it is silver and the rest of my wallet has goldish bronze rings so it clashes, but I can get over that. I order an AirPod case as well and am a little let down by the quality of the key ring that came with. However, overall I am very happy with my purchase and I would definitely order again!!