MagzterReviews of magzter.com

3.4339 reviews
Media & Information
Rockefeller Plaza 1, New York, New York

Magzter

About Magzter

Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.

Magzter (magzter.com) has 339 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: magzter.com
Website: magzter.com
Category: Media & Information
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 68% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Magzter

Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.

Magzter (magzter.com) has 339 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: magzter.com
Website: magzter.com
Category: Media & Information
Location: New York, New York
Listed on Five Star Index: 2026

Melissa R.

Apr 28, 2020

This company stood by their word- great way to do business- thank you!

I enrolled in their "Free" trial, but I was unable to cancel it. I initially posted a very dissatisfied review when I emailed customer service. Magzter was very responsive to my email and indicated that normally there's a no refund policy, but I let them know how I did try to cancel the trial. Then Magzter told me they would refund the entire amount, and they did. This is the right way to do business so thank you guys for doing the right thing for someone who only wanted a trial. I therefore want to do the right thing and not hurt your reputation when you guys were responsive and did credit me back the money. During this crazy pandemic, thank you for taking the time to respond and take care of this issue when I had wanted only a trial to see what your service provided. If I do want magazine access in the future, I will definitely consider your company.

Response from MagzterApr 30, 2020

Dear Melissa, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding the cancellation of your subscription and we have responded to your email - [email protected] on April 29, 2020 at 10:13 AM. Our support team had once again responded to your email now to make sure you are receiving the response. Please check your email inbox for the reply from our support team and we hope you will be happy with the resolution we had provided to you. If you are unable to find the email in your inbox, please do check for the email in your Spam folder as sometimes the email might also end up in your spam folder based on your filter settings. You should have received the email from [email protected] with the subject "cancel my subscription and refund the $19.98 you fraudulently charged me" If you are happy with the resolution, please consider changing your rating for our business. Regards, Team Magzter

Magzter reviews

Showing 182 reviews with 5 stars · Clear filters

Moeen
Dec 14, 2020
Wide range of digital magazines.
Wide range of digital magazines. Customer service have always been quick to help.
Response from MagzterDec 15, 2020
Dear Moeen, Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand! We are glad to know that you are satisfied with the resolution provided by our support team. We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter. If you need additional assistance or have any questions, please do not hesitate to contact us again.
Boomtownchav
Nov 27, 2020
Impossible to contact other than…
Impossible to contact other than e-mails they don't seem to respond to. My subscription isn't arriving I have no idea why and no one to speak to in regards sorting it Lazy, cut price service Okay the contact was impossible, it did take over 72 hours to contact via e-mail, but here's the hitch, I was directed to the wrong publishing branch (digital not physical) and as such my bad, I have no right to judge their customer service as Im not a customer Merry Christmas all x x
Response from MagzterNov 29, 2020
Dear Richard, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I could see that you have already contacted our support team on this and responded to your email requesting the email receipt of your purchase as we are unable to locate your purchase from the email address you have contacted us. Hence, please reply to our email with the requested details so that we can check what had gone wrong and have the issue resolved for you immediately. We look forward to hearing from you soon. Regards, Team Magzter
Mozy D.
Jun 29, 2020
Impossible to Unsubscribe | Misleading
I had subscribed to the Magzter Gold which was okay. I recently tried unsubscribing but to no avail. My profile shows auto-renewal is cancelled, but lo and behold, today (06/29), i have been charged $9.99. I raised a ticket and i want my refund for misleading me. Case #:00445894 Edit: Got my refund in full, thanks Magzter for the prompt action
Response from MagzterJun 29, 2020
Dear Mozy, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding this issue and we have now responded to your email. Please check your email inbox for the reply from our support team ([email protected]) and your request is resolved. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter
Biju N.
May 6, 2020
Debited money from my card buy Gold Membership was not activated.
I have subscribed to yearly Gold Plan on 01st May 20 but after the payment, their site took me to a page where it said 'Server Not Found'. The money was deducted from my card & I have reported to their helpdesk on the same day itself. But till date, they have not replied to me nor activated the Gold Plan in my account. UPDATE First of all, I didn't find any emails from you on 04th May, not even in Junk/Spam. And secondly, I thank you for activating the account.
Response from MagzterMay 6, 2020
Dear Biju, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding this issue and we have responded to your email on 4th May 2020 at 10:57 am Our support team had once again responded to your email now to make sure you are receiving the response. Please check your email inbox for the reply from our support team and we hope you will be happy with the resolution we had provided to you. If you are unable to find the email in your inbox, please do check for the email in your Spam folder as sometimes the email might also end up in your spam folder based on your filter settings. If you are happy with the resolution, please consider changing your rating for our business. Regards, Team Magzter
Melissa R.
Apr 28, 2020
This company stood by their word- great way to do business- thank you!
I enrolled in their "Free" trial, but I was unable to cancel it. I initially posted a very dissatisfied review when I emailed customer service. Magzter was very responsive to my email and indicated that normally there's a no refund policy, but I let them know how I did try to cancel the trial. Then Magzter told me they would refund the entire amount, and they did. This is the right way to do business so thank you guys for doing the right thing for someone who only wanted a trial. I therefore want to do the right thing and not hurt your reputation when you guys were responsive and did credit me back the money. During this crazy pandemic, thank you for taking the time to respond and take care of this issue when I had wanted only a trial to see what your service provided. If I do want magazine access in the future, I will definitely consider your company.
Response from MagzterApr 30, 2020
Dear Melissa, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding the cancellation of your subscription and we have responded to your email - [email protected] on April 29, 2020 at 10:13 AM. Our support team had once again responded to your email now to make sure you are receiving the response. Please check your email inbox for the reply from our support team and we hope you will be happy with the resolution we had provided to you. If you are unable to find the email in your inbox, please do check for the email in your Spam folder as sometimes the email might also end up in your spam folder based on your filter settings. You should have received the email from [email protected] with the subject "cancel my subscription and refund the $19.98 you fraudulently charged me" If you are happy with the resolution, please consider changing your rating for our business. Regards, Team Magzter
Joan T.
Apr 28, 2020
I have been a customer of Magzter for 2…
I have been a customer of Magzter for 2 years and recently had a problem trying to cancel my gold subscription. My emails kept saying undeliverable but in one day they had it all sorted out and refunded my money. Christy Executive - Customer Support dealt with it and I will continue to support them Joan Thomas
Response from MagzterApr 29, 2020
Dear Joan, Greetings from Magzter, the world's largest digital magazine newsstand! We are glad to know that you are satisfied with the response provided by our support team and your issue is resolved promptly. Please be assured that our customers’ satisfaction is of paramount importance to us and we’ll be happy to help our users in any way to ensure that they get a flawless digital reading experience on our platform. It is a pleasure to serve you and we do hope to see you back on Magzter.

MagzterReviews of magzter.com

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Debited money from my card buy Gold Membership was not activated.

This company stood by their word- great way to do business- thank you!

I have been a customer of Magzter for 2…

About Magzter

About these reviews

More in Media & Information, New York

Video Caption Corporation

The Savvy Mama

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Magzter reviews

Wide range of digital magazines.

Impossible to contact other than…

Impossible to Unsubscribe | Misleading

Debited money from my card buy Gold Membership was not activated.

This company stood by their word- great way to do business- thank you!

I have been a customer of Magzter for 2…