MagzterReviews of magzter.com

I have had an extremely negative experience with Magzter. Despite cancelling my subscription, the company continues to charge my account. What makes the situation even more frustrating is the apparent lack of a clear and accessible cancellation process. There is no straightforward "Cancel Subscription" button available, and customers are instead directed to send an email request. The problem is that these emails appear to go unanswered. I never received any response to my cancellation request, nor any meaningful customer support assistance regarding the continued charges. As a result, I have been left paying for a service I explicitly attempted to terminate. In my view, a subscription service should provide a transparent, simple, and effective method for cancellation. Requiring customers to rely on unanswered emails while continuing to collect payments raises serious concerns about compliance with consumer protection principles and fair business practices. Because my attempts to resolve this matter directly with Magzter have been unsuccessful, I have reported the unauthorized charges to my bank and initiated a dispute process. I am also considering further legal action to recover the funds and protect my consumer rights. Based on my experience, I cannot recommend Magzter. The lack of customer support, the ineffective cancellation process, and the continued billing after cancellation attempts have resulted in a complete loss of trust.

I never even got to be a customer. I tried signing up on a Kindle and was having all sorts of issues, so I contacted customer service. They suggested setting up the account on my laptop, so I did try. Got to the payment thing and Paypal would not work, then reading the reviews of how difficult it is to cancel, I suspect that might be deliberate. When I tried to pay on my debit card I got a message saying a OTP code had been sent to my email... It hadn't! I tried several times with no luck, then contacted customer service again. The sent me a password, told me to log in with that then change it to my preferred password then go onto the payment page... Did that, same result... Then 45 mins after the first OTP should have been sent, I actually got one... However it was 5 digits long and the grid to be filled in required only 4! I've told them how bad they are, that nothing joins up etc. And stated that if giving them money is this difficult, I dread to think how difficult it is to get content from them!

I got a free trial on March 25th but it didn't provide me with the article they said they had, that I was trying to read. No worries, I requested to cancel immediately. Their customer service team responded to confirm my subscription had been cancelled and I would not be charged. Today, they charged me anyways! Not impressed, want my money back.

Impossible to cancel. Took me months to get a confirmation and I still maybe only was able to cancel auto payments.

I requested for my free trial to be canceled on the SAME day I signed up. The help desk failed to respond and a week later charged my credit card. I will be disputing this through my credit card company. I should have known they were going to scam me when the only option to cancel was via email.

Malicious practice with regards to subscriptions. A magazine's page clearly states a "1-year" subscription with the number of issues shown. Despite this, they've automatically charged me again without my consent for a renewal. They also make is extremely difficult to cancel any subscription as you have to email them to get it cancelled.

I would give 0 stars if that would be possible. They force auto-renew on all subscriptions, you can't avoid it. You can't cancel your subscription without contacting them. When I did that, I didn't receive reply before they charged my credit card. When I informed them that I cancelled on time and want them to refund, they just said that "we can't refund you". Really? I think this kind of business is illegal in the EU where I live. The customer must not be forced to remain a customer. And when it comes to magazine selection, it has become worse during the last year. Stay away from them...

Impossible to get refund after scrolling through their site and suddenly found i had a bill for 149 kroner for a months subscription! I did not sign up to anything and although i cancelled straight away.they continually wrigle out of returning the payment. Is this what they call a scam? Give me back the money! Beware of this unserious company, They will take your money and run.