MagzterReviews of magzter.com

3.4339 reviews
Media & Information
Rockefeller Plaza 1, New York, New York

Magzter

About Magzter

Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.

Magzter (magzter.com) has 339 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: magzter.com
Website: magzter.com
Category: Media & Information
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 68% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Magzter reviews

Showing 124 reviews with 1 star · Clear filters

Mark
Apr 6, 2020
No Cancel Button. Use Virtual Credit Card as possible. Don't use your personal Credit Card
There is no cancel button. The website says cancel anytime which is not true. They try to answer this PR disaster on this website, but I tell you, this is not trusted. DON'T EVER SUBSCRIBE. For Magzter support: You can't be trusted. EDIT1: CS Responded to me here. I already go to /helpnfaq after searching on youtube a few days ago. But THERE IS NO cancel button. The only options I have are RENEW or CONTACT SUPPORT. But the website says cancel anytime. How did you permit such things? I made a trial because I wanted to read one magazine which you did not support in Gold. Now, I'm stuck on how to cancel. Such deception will bring your company down.
Response from MagzterApr 7, 2020
Hi Mark, Thank you for bringing your concern to our notice. I am sorry to know that you are unable to find the cancel button on our website to cancel the renewal of your purchase. Please send an email to [email protected] with your registered Magzter user ID under which the purchase is made and we will have the auto renewal cancelled under your account. We look forward to hearing from you soon. Regards, Team Magzter
Karen
Mar 18, 2020
Husband deceased Magzter won't cancel
Due to my husbands passing I contacted Magzter to cancel my subscription. I gave his name, account #, address, and email. They replied In order to have this issue resolved, we would like to get the below details from your end: 1. Last four digits of your credit card on which you have been charged 2. First name and Last name on the card 3. Date on which you have been charged 4. Screenshot of the bank statement 5. Any email that he would have received to his email address Seems more like a phising expedition then offer to help.
Response from MagzterMar 19, 2020
Dear Karen, Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand! I understand that you are looking to cancel the purchase made by your husband on our platform. Please be informed that we need his Magzter account details like the registered email ID through which the purchase is made or the card details used to make the purchase only then we can locate his purchase and have it cancelled from our end. Without knowing this information, we will not be able to locate the purchase and help you further. That is the reason why our support executives had asked for this information from you. Please help us with some information that can really help us to locate the purchase made by your husband. Please be assured that our customers’ satisfaction is of paramount importance to us and we’ll be happy to help you in any way to ensure that your issue is resolved promptly. We apologize for any inconvenience this has caused and I look forward to hearing from you soon.
Sophie
Mar 15, 2020
Do not subscribe to their platform! Impossible to cancel
Do not subscribe to their platform. I have been sending emails to cancel my subscription and nobody answers. It is impossible to cancel via the website or ios. The FAQ tells you how, but surprisingly, there is no button to cancel, it only tells you that your membership is active.... that is dishonesty!
Response from MagzterMar 19, 2020
Dear Sophie, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding the cancellation of your subscription and we have responded to your email - [email protected]. Please check your email inbox for the reply from our support team to resolve your cancellation request. Regards, Team Magzter
Sara N.
Mar 8, 2020
13$ a year for a magazine that had…
13$ a year for a magazine that had rtheir last issue 2 years ago. Magzter still takes money and does not even send out a receit. Only reason I know they took money was me googling what strange company had reserved money on my card. I left them 2 years ago after the trial prenumerations where the magazine I wanted only issued twice and never again. After that they have auto renewed for 2 years without any info at all and there is no way on the web page to cancel. I wonder what the excplanation is for grabbing 13$ a year for a magazinbe that is OUT OF PRINT! That's 26$ wasted already for 2 years. Since I didn't see that transaction last year.
Response from MagzterMar 9, 2020
Dear Sara, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding the cancellation of your subscriptions and we have responded to your email. Please check your email inbox for the reply from our support team and your cancellation request is resolved. Regards, Team Magzter
T.
Jan 30, 2020
This is a total waste of time
This is a total waste of time! Half the magazines I am interested in are glitchy and do not load, while others work just fine. I don't have time to waste on problems such as these. I should just order the magazines from their respective sites rather than try to get them bundled like this. I contacted the company via their email and asked them to cancel my subscriptions the same day I purchased them. I'll update when and if I hear from them.
Response from MagzterJan 30, 2020
Dear User, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding the cancellation of your Gold plan and we have responded to your email. Please check your email inbox for the reply from our support team and your cancellation request is resolved. Regards, Team Magzter
Kay Y.
Dec 16, 2019
I have tried to cancel since the end of…
I have tried to cancel since the end of October. No phone number. I keep sending the cancel request through the only way available, the app on my phone. Im being charged monthly and not accessing. CANCEL CANCEL CANCEL
Response from MagzterDec 17, 2019
Dear Kay, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding the cancellation of your Gold plan and we have responded to your email. Please check your email inbox for the reply from our support team and your cancellation request is resolved. Regards, Team Magzter
Wende B.
Nov 22, 2019
A waste of time and money
I have just spent the entire morning trying to get access to my magazine subscriptions with no success. There is NO PHONE NUMBER to call Magzter and get this resolved so that I can use what I have been paying for for the last 4 months that I haven't been using it. I don't want to cancel my Magzter account until I can read the magazines to which I purchased access. I advise that if you're considering this magazine platform, find another one unless you want to throw your hard earned dollars out the window.
Response from MagzterNov 23, 2019
Dear Wende, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. Kindly email us at [email protected] with your subscription details and invoice. Please be assured that we’ll look into this as soon as we receive your details and ensure that you can start accessing your subscription at the earliest. Regards, Team Magzter
Trust W.
Sep 7, 2019
Would give zero stars if I could
I would give this service ZERO stars if I could! Lesson learned yet again. NEVER buy from a company unless you check their online reviews. My hope is that someone else can learn from expensive lesson. I purchased a subscription to the Atlantic because I thought I was getting a good deal. No it’s really a scam - I will have to purchase another subscription from The Atlantic because there is no access to online content only a digital version of the print edition. There are NO refunds, the support is Terrible and make sure to turn off auto-renewal or they will charge you in perpetuity for the crappy service you never wanted. Please learn from my mistake and don’t be swindled by the perceived opportunity of savings.
Response from MagzterSep 9, 2019
Dear User, Greetings from Magzter, the World’s largest digital reading destination! Thank you for bringing your concern to our notice. We’d like to inform you that Magzter only offers digital editions of magazines on our platform. Hence, with your subscription of The Atlantic, you would be able to access the digital editions of the magazine until the expiry of your subscription. We’d also like to highlight to you that you can cancel the auto-renewal of your subscription anytime. If you’ve subscribed from our iOS/Android app, please visit Apple iTunes/Play Store app to cancel the auto-renewal. If you’ve subscribed from our website, please write to us at [email protected] and we shall assist you in canceling the auto-renewal of your subscription. Please send us an email if you need any further assistance and we’ll be happy to help you.

MagzterReviews of magzter.com

About Magzter

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MagzterReviews of magzter.com

Magzter reviews

No Cancel Button. Use Virtual Credit Card as possible. Don't use your personal Credit Card

Husband deceased Magzter won't cancel

Do not subscribe to their platform! Impossible to cancel

13$ a year for a magazine that had…

This is a total waste of time

I have tried to cancel since the end of…

A waste of time and money

Would give zero stars if I could

About Magzter

About these reviews

More in Media & Information, New York

Video Caption Corporation

The Savvy Mama

Spoutible

PinionNewswire

Magzter reviews

No Cancel Button. Use Virtual Credit Card as possible. Don't use your personal Credit Card

Husband deceased Magzter won't cancel

Do not subscribe to their platform! Impossible to cancel

13$ a year for a magazine that had…

This is a total waste of time

I have tried to cancel since the end of…

A waste of time and money

Would give zero stars if I could