Magneto IT SolutionsReviews of magnetoitsolutions.com

Magneto IT Solutions has proven to be a competent and capable partner for our Agency. Efficient, readily adaptable and keen to collaborate on approaches as well as a shared accountability. Results are excellent, low barriers to engagement and they are absolutely focused on building an authentic relationship where they deliver the agreed outcomes. Despite a massive team, we tend to work consistently with the same devs, further improving our outcomes. Recommended.

We partnered with Magneto IT Solutions for a recent website development project, and the experience has been outstanding from start to finish. Their team is highly skilled, responsive, and truly understands the nuances of user-centric design. They have implemented the Hyva theme for us, which made our website very fast. What stood out most was their commitment to quality delivery. They took the time to understand our business goals and translated them into a seamless solution. Communication was smooth throughout, and they were always quick to implement feedback or suggest smart alternatives. The final product not only met our expectations but exceeded them. I would highly recommend Magneto IT Solutions to anyone looking for a reliable and innovative tech partner.

Magneto have been incredibly helpful with updates to our Shopify website. We have worked with Ketan and his team to ensure our website is presentable and operational, with specific customizations. Feedback is helpful and they are open to exploring creative ways to solve our issues, despite being across the pond.

Magneto has been a tremendous resource in developing and maintaining our web e-commerce platform. As we grow and expand, we’ve turned to them again to build a site for our new division. I recommend Magneto’s services, which also includes very fair pricing.

Magneto IT Solutions has proven to be an exceptional partner in developing our eCommerce portal and mobile app on the Magento platform. Their team has consistently delivered high-quality and efficient services, making the entire process smooth and successful. The technical expertise demonstrated by their team has been outstanding. They have effectively addressed our concerns and provided timely solutions, ensuring that our project remained on track and met our expectations. Their commitment to delivering a high-quality product is truly commendable. Furthermore, Magneto IT Solutions' support team & our account manager Jaydeep has been reliable and prompt. Their assistance has been invaluable in maintaining and optimizing our eCommerce portal and mobile app, ensuring smooth and efficient performance. They are always available to help and go above and beyond to meet our needs. Overall, we are highly satisfied with Magneto IT Solutions' services. Their exceptional team and commitment to customer satisfaction make them a top choice for any business seeking professional eCommerce development and support.

For over six years, we've partnered with Magneto, likely their first client in Bahrain. Our long-standing relationship is built on trust in their consistently high-quality work. They deliver projects on time and aligned with our needs. A key advantage is the experience and industry knowledge of their team leads. I have a strong relationship with Magneto's owners and project heads, and I'm confident they provide the same level of care and satisfaction to all their clients as they do to us with our e-commerce platforms. Our project head, Mr. Jaydeep, has been with us since the inception of our platform, and he and his team are incredibly supportive and meticulous in their systematic approach. We anticipate a continued successful partnership for many years to come.

After being a client for three and a half years, we're very disappointed with the quality of service we've received from this Magento development agency. Our initial experience was positive; their team was always fast to respond and the UK-based contact was friendly and approachable. We were under the assumption that we were receiving a quality and competent service that justified our long-term partnership. However, a recent incident completely changed our perception. When our hosting team made an unexpected change to the server's Content Security Policy (CSP), our website lost a full day's revenue and orders. We were already aware of the hosting team's shortcomings, but what was truly shocking was the Magento agency's inability to diagnose the problem. Despite having limited technical knowledge myself, I was able to identify the issue just by looking at the console errors in the browser. It's concerning that a team of so-called experts couldn't do the same. We gave them an opportunity to resolve their error and they insisted the downtime was not due to them, proving this by making a replica copy of the site on a staging server to show it was functioning. I had already acknowledged that the issue was not caused by them, but my frustration was with their lack of competence in diagnosing the issue. They continued to rely on the hosting team to implement a CSP policy (again, going back and forth because of incompetence on both sides), whereas a proper development agency should be aware of the resources loading on our site and take the lead on such matters. When this incompetence was highlighted to the project manager, he became defensive, insisting his team was very competent despite their actions and communications showing otherwise. He argued that they had spent time on this and not billed for it, but we disagreed. This wasn't a favor; additional time was being spent because of their incompetence. They were unwilling to accept this, and we ultimately decided to end our long-standing partnership due to their poor technical skills. Since moving to another agency, numerous areas of poor quality work have been highlighted. For example, they claimed that payment module upgrades were not possible due to our Magento version, yet our new agency has been able to perform these upgrades without any issues. While they may provide fast responses, the issues we've experienced have raised severe questions regarding their development competency. If you want your Magento installation to be properly maintained and take the security of your site seriously, I would choose another agency.

I have been working with Magneto for over a year now with numerous customisations, particularly with Azhar and Karan. They have treated my business as their own and went above and beyond in identifying the right solution. Our discussion always takes into consideration the long vision and solution we want to present to the market. Many developers would accept anything a customer in order to receive business, but Magneto maintains high standards and ensures that my ideas and designs meets those standards. They are prepared to do the right research to ensure what they present as a solution is optimal in performance and cost. During the development process they have completed extra work to ensure that I am satisfied with the work we are doing. It is not a hassle communicating with the team. I have had the opportunity to meet the owners who have treated me as a partner and routing for my success in our relationship.