Magick PlanetReviews of magick.com

They are complete scammers please do not send your money to them

I ordered feb.2nd for a valentines day present. I co tasted them on the 14th and was told my order would ship soon. I contacted them again on the 20th and was told if the item had "shipped" I couldn't get a refund ironically the next day I get an email saying it shipped but today is March 1st a d my item is still sitting in California saying it was never received. I don't think they tried to ship it , I think they said it was shipped so they wouldn't have to process the refund I requested. Iv reached out since then and I've been given the run around so now I'm going through my bank to dispute the charge. DO NOT use this company

Took a month and 3 times asking about my order plus me asking for a refund/my order to be canceled before they actually sent the items out. Now I don’t even want the items anymore because of this experience and if I return them, I’ll have to pay for shipping. Update: Talked to someone named Nikki who let me return the items. Returned them and one week later emailed Isabel asking why I had not gotten a refund. She claimed items were missing, which was not true, and that I had already gotten a refund from my chargeback, which was also not true as my chargeback was a pending investigation.

Do not order from them! Order placed on the 14th still nothing.

Ordered 1 month ago. Items have not shipped. Poor customer service. They advertise a 30% off Flash Sale ending in just a few hours.... except the sale is still going 2 months later. I think I have been scammed.

Ordered items on January 17. Still waiting...almost 6 weeks later. I emailed their customer service multiple times and received the same message back (bot?). According to USPS, my order is still waiting in CA. Again....almost 6 weeks later. Never will I ever shop at this store again, and plan to begin dispute with bank shortly.

I ordered mine on 2/5/2024, and I contacted them on 2/12, The next day I got a reply from them saying “We are currently backlogged due to the current sale and are doing our very best to ship out all orders in a timely manner.” I wait a week more, I haven't received anything from them. After I read this site's reviews, I thought I had been scammed, so I contacted to my bank. The next day, I received a shipping notification which was a shipping label created on 2/21, also They contacted me to ask to cancel the dispute. I don't know if they shipped my order just coincidence as I contacted to my bank. But now I need to cancel the dispute.

Oh boy I regret not checking this website before ordering Magick always seemed to be priced at costs that are so low that it couldn’t be real. Well, I finally order $129 (after a 30% discount) of stuff and not only have I NOT received the order, I have NOT received any updates on the order. I repeat. I do not have the items that I purchased. I regret not going to a local occult shop to make the purchase or even online. I should have know that the price was suspicious Please don’t make the same mistake as me. Good luck. Ahui hó