Magick PlanetReviews of magick.com

I placed an order Jan 2025 and haven’t received my order. It is now May 2025 and still no merchandise or refund. They refuse to answer emails sent requesting a refund. There is no phone number to call to speak with a person. I will be reporting this company to BBA.

How are they in business Ordered over 2 months ago and received nothing No email, no cancellation Order is just sitting there not even processed Emailed- no response They’ve turned off their comments on their socials…. Obvi cuz they know ppl aren’t happy You’ll have to resort to filing a dispute with your bank. Smh - do better or just go out of business already instead of taking ppl money

Do not order from this garbage business. I placed an order on April 25, have contacted them through email about six or seven times with no response. I’ve also tried calling, but cannot get through. Save yourself the hassle and avoid this business.

If I could give no stars, I would. My experience was the same as the last few recent reviewers. I bought something on April 2nd and received no notice of shipping by the promised timeline. I reached out to them and no one responded. I called the phone number on their website and was redirected to a different email. I emailed that one and no one responded. I tried calling back and picked the option that would let me talk to a person a received a notification that the person's inbox is full. This is definitely a scam. I reported it to my bank and to the BBB website. I hope others will find this and not buy from them.

I have ordered for years, then early last year, was my 1st blip. Took me 2 months of emailing back and forth to get my order, after waiting about 6 weeks for any movement. They were responsive, so I did patiently wait. But I put them on the backburner of my shopping sites, as I like to save $ but I don't want to wait 3 months or so to get my goods. I tried again, as they had some herbs I was looking for and as they redesigned the website. Well...no. I was able to order but that was March 10th. Nothing since the confirmation email. I have written 4 times, no reply at all. Furthermore, now I can't log in and the site isn't displaying properly on my phone or laptop browser. I give up. Really great prices and an awesome selection but no use if can't get order. I'll have to pay more elsewhere.

Please, do not try and buy anything from this seller! I tried to order a deck of cards but all the links for the confirmation e-mail were dead, and all my attempts to contact them have been ignored. It was a small order so I'm thankful I didn't spend more.

I placed an order and never got a confirmation email, updates or anything. I emailed them and left them a voicemail. The phone number apparently has a voicemail set up when they’re not open but it’s the same voice and no one is ever available to talk. They use an ai system for your phone system. It’s a standard male voice, doesn’t even fit the character of the company. Total scam

DO NOT ORDER! This company is definitely a scam…never received my order and no response from customer service.