Magical Vegas Reviews | Read Customer Reviews of magicalvegas.com

Magical Vegas Reviews | Read Customer Reviews of magicalvegas.com

Magical Vegas reviews

Showing 54 reviews with 5 stars · Clear filters

Dominic
Dec 31, 2019
Thomas was a great help when i spoke…
Thomas was a great help when i spoke with the support team. Extremely polite and resolved my problem extremely quickly.
Response from Magical VegasDec 31, 2019
Dear Dominic, Hope you are doing well and that you are enjoying your time on the site. Thank you for this amazing feedback. Customer satisfaction is amongst one of our priorities and from the feedback you sent, we can note that our Customer Service has met your expectations and this brings us a lot of pleasure. Thank you again for your comments and wishing you a nice evening ahead. Regards, Magical Vegas Team
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Sam E.
Dec 30, 2019
I spoke with Jay
I spoke with Jay, what a helpful chap. Very friendly, a great ambassador for your company.
Response from Magical VegasDec 31, 2019
Dear Sam, Thank you for this very nice review. It is always a pleasure to read that our customers are satisfied with our services and products. Do not hesitate to contact us, should you require any assistance. Regards, Magical Vegas Team
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Caroline
Dec 16, 2019
Daisy was wonderful
Daisy was wonderful, thank you!
Response from Magical VegasDec 16, 2019
Hi there Caroline, Hope you are well. It is with great pleasure that we read your lovely comment about our agent Daisy. We shall definitely make sure she gets your nice feedback. Wishing you all the best on the games, as always, do not hesitate to contact us back should you need any further assistance. All the best and good luck! Best Regards, Magical Vegas.
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Anthony C.
Nov 25, 2019
Great site and very helpful support.
Great site and very helpful support. I have been using Magical Vegas for a little while now and find they have a good selection of the slots that I like and run promotions on a regular basis. I've contacted support a few times for some small problems and they have always been very quick to respond and sorted my problem right away. I would recommend Magical Vegas.
Response from Magical VegasDec 4, 2019
Dear Anthony, Thank you for taking the time in writing to Magical Vegas . Your feedbacks are highly appreciated and we are happy to have you among us. We are indeed focused towards customer satisfaction and seeing that we have managed to meet your expectation, can only bring satisfaction to us. We hope to see you again on the site soon. Regards, Magical Vegas Team
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elaine M.
Nov 6, 2019
Great site, with equally great live support if you need help.
I had to contact live chat recently because I had a slight issue with a promotion. I was connected straight away and had the pleasure of speaking to an extremely friendly advisor named Thomas. He was professional, efficient and took the time to ensure my problem was resolved and that id received all the help I needed. He didn’t keep me waiting for more than a few moments whilst he looked into it and he resolved everything quickly. He was patient whilst I typed my messages, which sometimes takes me a little while lol and he also responded to each of my messages with thank goodness, no sign at all of a pre written script being pasted (which is something I’ve experienced previously with other live help chats, and I absolutely hate that). I’ve really been enjoying the site so I’m reassured that help is there in an instant if needed. All in all I’m very pleased with the service I received and I hope all staff are as pleasant and helpful. Thank you.
Response from Magical VegasNov 7, 2019
Hi Elaine, Thank you for taking the time in writing to Magical Vegas . Your feedbacks are highly appreciated and we are happy to have you among us. Customer satisfaction has always been one of our main priority and we look forward to enhancing your gaming experience with us. Your feedback will surely be passed on to Thomas. We wish you all the best on the site. Best Regards, Magical Vegas Team
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Rachel
Oct 9, 2019
Had a really good win for first time I…
Had a really good win for first time I won yesterday how long does it take to go in my bank Thankyou beginners look I would say xx
Response from Magical VegasOct 9, 2019
Dear Rachel, We are happy to hear that you are enjoying your journey at Magical Vegas. Kindly contact our support team so that they can assist you further with your query regarding your withdrawal processing time. You may give us a call on the below contact numbers: 0800 279 7342 (Toll Free) 0203 770 7188 (Landline) Or find below the email address where you can send your query: [email protected] For Live Help to can access this link: https://www.magicalvegas.com/support/ Looking forward to speak to you on Support soon! Best Regards, Magical Vegas Team
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Simon F.
Oct 1, 2019
Jessica very helpful
Jessica very helpful. More free bonuses would be great ;)
Response from Magical VegasOct 1, 2019
Hello, Thank you for taking the time in writing to Magical Vegas Your feedbacks are highly appreciated and we are happy to have you among us. Customer satisfaction has always been one of our main priority and we look forward to enhancing your gaming experience with us. Do not hesitate to contact us, should you require any further assistance. We wish you all the best on the site. Best Regards, Magical Vegas Team
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Tyler J.
Sep 20, 2019
They have a brilliant selection of…
They have a brilliant selection of games and the customer care is a huge priority and really do make the effort to resolve any issue promptly
Response from Magical VegasSep 24, 2019
Hello Tyler! Lovely to hear that you are enjoying our sites and games. Indeed, our customers are of utmost value to us and making you happy makes us happy! As always, enjoy your favorite games and any assistance you may require, our 24/7 Support Team is ever ready to help! Thank You, Magical Vegas Team
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