MAD KANDIWelcome to our new Trustpilot account!We create custom festival jewelry you won't find anywhere else. Each piece is carefully handcrafted and made just for you. Turn heads and make friends!
MAD KANDI (madkandi.com) has 84 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 4 reviews with 2 stars · Clear filters
Max T.
Sent the wrong item and didn't respond to my support emails. I ordered a gengar necklace with microspoon but received the larger spoon. Sent three emails to support with no response. Otherwise the necklace looked nice
customer
Quality sucks for price
Response from MAD KANDIMay 26, 2024
Hello Nick! Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with your order and the delay in resolving the issue. This is not the level of service we aim to provide, and we are genuinely sorry for any frustration caused. We would like to make things right. Please contact our customer service team at [email protected] so we can discuss how to address this situation to your satisfaction. We appreciate your understanding and look forward to the opportunity to serve you better in the future 💚
SAUSYPANDA
Alright, so totally got my product, it is what I ordered. My biggest take away and why I left 2 stars is because the spoon I got was more of a showpiece than actually practical to use. It's too thick, so I have to use power tools to make it thinner for use. Totally love the piece just didn't expect to have to hollow it myself to make it an actual spoon
Response from MAD KANDIMay 27, 2024
We would love to make it right. Please contact us at [email protected] with your order number!
Melissa J.
One item was missing the spoon. The other item the clasp broke on the chain the first time I tried to put it on.
Response from MAD KANDIMay 27, 2024
We are very sorry for sending you a defective piece. Please email us at [email protected] and we will make it right!
