madhornets.comReviews of madhornets.com

Got a part with a 1 year guarantee. 8 months later, the part needs replacing again and they are actively ignoring me. Seems like they're trying to wait to answer me until the one year guarantee is up.

I ordered a part for my washing machine on May 5th , it shipped on May 7th, it was scanned in Melrose park Illinois on May 8th it has been sitting in Melrose park Illinois for 4 days with no scans & it has said on tracking expected delivery today for 3 days with No other scans, I emailed this company twice to see if they could help me with my package with no response! I will never order from them again and I wish I would of read the reviews before I ordered this part!

The company advertised an arbor nut for a Delta saw with a precise part number, which perfectly matches my Delta saw. However, the part doesn't fit -- the nut has the wrong thread. When I informed MadHornets of this, I expected a full refund because the part was clearly labeled wrong. But no - first they required me to send a video of the part's installation (it's a nut, for heaven's sake), which I did after some effort. After proving the part would not fit, their offer was a 10% discount and told me to resell the part. That's ridiculous - I don't need $1.78 back and then wrongly sell a $17.89 nut that doesn't match its OEM number.

Advertising parts that you do not have in stock. Put me back three days behind schedule.

What a terrible company!! They won't even honor their own return policy!!!! To return an item you have to request a return order. When you request a return they just offer 1 ridiculous solution after the next to try and fix something that's not fixable instead of offering a return like their policy states they will. I paid 150 dollars for a shifter that doesn't work. To me thats theft if your not going make it right. I will be leaving a bad review every single day for the rest of my life until this is resolved. See you tomorrow!!!

Don't order unless you want to wait months for your item. I ordered week's ago and nothing. I can't even cancel my order.

Alot went wrong. I order from this people and not only it took days before they shipped the item they decided to change the price days after my order was confirmed and I had the tracking number and all. They wanted $100.00 dollars more. Then they decided chain my Gmail address everybody else that also bought from them and were getting the same charge. Almost all of us but one person cancelled the order. I didn't have to see their personal address and what decision they made just like they didn't have to see mine. Till this day, march 19th I still haven't received my money back since I cancelled the order. It's been 10 days since the order was cancelled and they said it will take 2 to 4 days to get it back..I will never buy from them again. They are not professional when it comes to sending your money back and treating the customers 100 percent with respect. Trying to scam you out of money it's bad for business like this and also disrespectful for the people. Sorry it didn't work out, I would have being a great customer. Next time set your price and leave it alone . Raise it up beforehand not after the item was confirmed and on it's way. Good bye .

Very shady company! They never answer the phone, not much luck with email response. My shipping label was created the next day after purchase, but then sat for 3 weeks at Mad Hornets company. I'm only one state away. There was no issues with weather concerns. I then filed for a dispute and 3 days later it ships out. This was very interesting. I'd stay away from this Mad Hornets. Not sure what their business agenda is, but they definitely seem to enjoy irritating customers. I won't recommend them to anyone!