Made with DiamondsReviews of madewithdiamonds.com

I never received my order

Never have got my painting. Got a bill for it but not the item ordered on jan.23rd

I cancelled my order because it took too long for the order to be shipped...I ordered from different site and got my order within 7 days. I was waiting almost a month when I ordered from made with diamonds and found out it still was not shipped.

Never even received it. It's been months. Would give zero stars if I could.

I did not like the glue on this piece. The diamonds keep popping up. I did half and threw it away.

Don’t do it. I ordered a custom diamond painting the second week in November, and now we are over half way through February, and it still has not arrived. I have been trying to get it sorted out with customer service for about two months, and they are absolutely no help. Their sketchy tracking system shows it was delivered on January 4th, and my security camera footage clearly shows it was not. They take weeks to reply to every single email. Absolutely the worst purchase I have ever made, and now that it’s almost March, I still need to buy my loved one a new Christmas present I promised her months ago. Not to mention, I’ve requested a refund multiple times because they obviously have no intention of sending me the product I paid for, and they are completely ignoring that request.

You keep sending me items I don’t want …!! I can’t afford them and I can’t seem to get ahold of you by phone! Please do my send me anymore items! I only wanted the first one you sent and it seemed we could not connect properly !! Thank you for your time & please no more!!!!!!!

It wasn't made clear how the picture that I uploaded would be modified and adapted. The end result was much, much darker than I would have liked, with too many of the beads being too close to each other color-wise for the image to be discernable. I very much wish that I had modified the image on my own to pixelate it and adjust color and brightness levels, rather than trusting whatever algorithm they use to parse images. It's not impossible that I might try this service again, doing my own image editing beforehand, but as for my first order, I feel like that was just wasted money. I would have been able to make better decisions if, right after I uploaded my picture, the site had displayed the pixelated version of that image as it would be incorporated into the final result. Automating that process and providing that information up-front to customers would make for a much, much better experience. Even just sending me the pixelated image by email and asking for my approval before assembling the kit would have been better.