I have never ordered something that takes almost two weeks to ship. I am now approaching my 3rd week and have yet to receive my order. What I ordered looked great in the photo. This company has some serious work to do to satisfy me as a customer. Will I buy from them again? No!
SM
Smittyp
Product took way too long to arrive
Product took way too long to arrive, once it arrived it looks so cheap. Looks nothing like advertised.
MM
Marlena M.
THIS COMPANY IS A SCAM
WHEN YOU BUY FOR AN ITEM FOR A SPEICAL PERSON FOR A SPEICAL DAY YOU EXPECT IT TO ARRIVE ON TIME AND NOT GET A RUN AROUND.
I WISH I HAD READ THE REVIEWS BEFORE BUYING THUR THIS UNPROESSIONAL, UNETHICAL, SCAM OF A BUSINESS.
IF I COULD I WOULD GIVE NEGITIVE STARS I WOULD. DONT BUY FROM THIS COMPANY YOU WILL BE VERY DISAPPOINTED.
FM
Francis M.
I am writing this message out of…
I am writing this message out of complete frustration, disappointment, and honestly, anger after what has been one of the most unprofessional and stressful experiences I’ve ever had with a company.
I placed an order on your website and was immediately charged. The money was taken from my account — no delay, no issue there. But then, to my disbelief, I received a message claiming that the payment didn’t go through. How can a company take someone’s money and then pretend the transaction didn’t happen? I checked with my bank, and the funds were definitely withdrawn by your company. Yet, I received no confirmation email, no tracking number, no follow-up — absolutely nothing. I was left completely in the dark.
Trying to get answers from your customer service team was a nightmare in itself. I reached out multiple times and was either ignored completely or met with generic, copy-and-paste replies that did nothing to resolve the issue. No one took accountability. No one provided real answers. It felt like I was speaking to bots or people who simply didn’t care. Every response was cold, unhelpful, and dismissive — if I even got a response at all.
I’ve never felt so helpless and unheard when dealing with a company. You took my money, failed to deliver the product, and then brushed me off like it was my fault. There was no urgency, no apology, no compensation, no effort to make things right. This wasn’t just a simple order error — it was a complete failure of responsibility, transparency, and basic customer care.
The worst part? The emotional toll this experience took. I ordered from your site with trust — believing your brand stood for something special, something honest. Instead, I was left feeling scammed, ignored, and disrespected. No one should have to fight this hard just to get clarity or fairness after being charged for something that was never delivered.
To anyone considering ordering from Made of Rose: don’t. This company does not value its customers. It does not communicate, it does not take accountability, and it does not deliver. I regret ever placing that order and I will never shop here again — nor will I stay silent about how horribly I was treated.
You have not only lost a customer but also created a vocal critic. I will be sharing this experience across all platforms so others can be warned.
DM
Dennis M.
Whole thing is fake
Whole thing is fake. Plastic flower wooden stem. Idk about the metal but it's probably fake too.
EA
Eadroniz
Site malhonnête
Site malhonnête. Pas professionnel. Je vous déconseille ce site. Tout sauf sérieux
CR
Candice R.
On ordering a Luxury rose bear. Avoid Ordering their Products
On ordering a Luxury rose bear, different delivery and billing address was clearly stipulated. Email confirmation of payment from them listed both as same. Replying immediately x2 I reinforced the correct delivery address to no avail.Their only AI,computer generated response was my order would be late due to tariffs. They’re asking for tips. Really? Order more than 10 days late. Delivered to wrong address.Avoid this site like the plague or you may very well be sorry.
NF
Nikkia F.
I wish you could really give negative…
I wish you could really give negative stars. Just like one of the previous comments, this place is definitely a function scam company. My order was nothing like what’s pictured on their website and now I’m going through hell and high water with them and PayPal for a refund for the item. And I actually RETURNED it and still can’t get almost $70 back for a bear the size of a baby pillow.