Made by MaryReviews of madebymary.com

Did not accept a return when my item broke after minimal use. Cheap product, company doesn’t stand behind their warranty.

I purchased two necklaces from this company after a miscarriage, hoping for something meaningful to remember my son. I spent a lot of time researching and paid over $200, checking my mail daily in anticipation. After more than a week, I was notified that half of my order was out of stock and would not be restocked. It then took several more days to resolve and receive a refund. While I did get my money back, the long wait, poor communication, and disappointment added unnecessary heartache during an already painful time. I was frustrated that I couldn’t receive the pieces I had carefully chosen and paid for.

No option for returns, they say you can email them but your request will be denied.

When I first received my chain with charms, I noticed a strong smell of rust. Within 2 weeks my gold plated charms began to tarnish. When you initially get they look cute, but for them to last about 2 weeks?? I do not recommended.

My married daughter has bought from them in the past and had no problems with allergy to ears. So she asked for earrings for Christmas. I bought a pair and she opened a week later. They made her ears itch. She was going to return but Pres. Carter died and PO closed. She left next day for an extended trip to England. Got back and tried to return earrings and couldn’t get info from site to return. After explaining situation in email form cause you can’t speak to anyone, got an email saying past 30 days of purchase and can’t return or exchange. So not all their jewelry is as stated. It’s hit or miss if will cause allergies and rashes! They will not work with you on exchanges or returns after 30 days of purchase no matter what. Asked in email to have someone call me and got no response. Not a company we trust anymore. Be ware waste of money in our opinion. Just lost two customers.

Fake jewelry

The negative reviews and feedback are accurate. I suspect the company has fake reviews, because for the price, this jewelry is no better than cheap pieces you'd find on Amazon. I received my necklace as a gift, and the clasp tarnished within months. I didn't swim or expose it to the ocean. Eventually, I reached out to customer service as the tarnishing worsened, and they blamed it on improper care. There wasn’t improper care btw. Yet, they claim their pieces are of high quality, stating, “This process ensures a durable piece that resists tarnish and chipping. Enjoy our pieces longevity” That’s clearly not the case. For over $60, this necklace should not be tarnish, let alone, so quickly. This company’s quality does not match its price.

I bought several necklaces. The tarnish wore off the first week of wearing them. I could not believe how poor the quality was. When I sent an email to Customer service about the issue I was completely ghosted.