Alicia R.
50/50
I’ve gone back and forth between this app and my fitness pal. I like both but prefer my fitness pal. They have more accommodations for the same general price BUT macrostax sent me an email offering a promotion price and I thought with that it might be worth customizing the meals since many are not programmed in (as much as MFP). It takes a bit to dial in where your needs. The first time I used MS I was power strength training in most of my routine. When I went back I was running more than anything else. The calculations to my needs were generic. What I would burn in strength with the same amount of time in exercise as running was vastly different. With that being said, it can still be a great tool to pay attention to your own patterns. I enjoyed anytime I did speak to customer service except when I became pregnant. I requested a hold on the app as I wouldn’t be calculated or distracted by numbers while ensuring my focus on growing a healthy baby. I did not want to cancel nor want any money back, simply suspend the account so I could use it when I was not pregnant. I wanted to be sure to get through at-least the first trimester safely without tracking. The customer rep seemed to not even care to entertain the thought for a second. The first time she was ever rude and messaged me even though I’m pregnant I could still track and also that she checked my account and since I paid for a year with a discount added she would not give me a partial re-imbursement, which I never asked for! I see from the reviews above maybe she was bitter from so many others asking for refunds though I did not. It would be a nice suggestion to have the option to suspend the account through different seasons such as this. I thought this app was geared towards coming alongside women in fitness specifically but I could be wrong.