MACPalaceReviews of macpalace.com

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Like the other reviews here I too got burned by these guys. I spoke with a sales rep there and gave him the serial number for my computer before placing the order. This man said they didn't have the part in at that time but said they could get it in for a $100 up-charge. Seeing as this is a hard part to find since Apple classes my computer as vintage, I felt ok you have to get a third party involved so there is a nominal fee in sourcing the part from a third party. When the part arrived it was incorrect so I notified them. They asked the serial number and agreed it was the wrong part. I shipped it back as they directed saying they would refund my money upon its return. But they didn't say they would refund me LESS THAN HALF the amount paid. I contacted them to ask when the rest of my money would be refunded. The gentleman said they charge a 35% restocking charge. And he wasn't going to give that back because he says I ordered the wrong part. What I ordered was based on their direction. They advised the wrong part and now won't accept responsibility for this. DO THE WORLD A FAVOR AND PUT MACPALACE OUT OF BUSINESS BY IGNORING THEM AND WARNING OTHERS TO DO SO AS WELL.

Ordered a Macbook Pro motherboard for a good price, paid and received confirmation of transaction. Thirteen hours later, received a second confirmation e-mail that looked exactly like the first. I didn't think to check it until I realized my shipment was two weeks late. I went back and opened the second confirmation and here's what it said: ------------------------ The price for the part number 661-5559 has been marked up. The new price for the part is $275 . The item is in A+ condition and %100 Tested. If you are still interested in the part please let us know that you agree with the new price so that we proceed to processing your order. Sorry for the inconvenience ------------------------- Hmmm.... the price jumped $60 after I paid... a little bait and switch action? Sorry you lost the sale, MACPalace.

Bought graphics card for Imac, arrived DOA, sent back, say they tested and it worked fine, so they say. But here is the kicker, the postal service never delivered it and the tracking number shows item lost in mail so paypal will not stand behind even though they got the card and gave me $149 back of my original $249. This is not over, save yourself and avoid these folks like the plague. Total liars and thieves.

They listed a graphics card as Apple > Apple Mac Pro > Mid 2010. They shipped a generic PC graphics card that is incompatible with Macs, despite their name being Mac Palace, and purporting to sell used Apple products. Don't buy anything from this company. Report them to the Better Business Bureau until they go out of business, so a real used Mac business can serve the market.

These people failed to fill my order. E-mailed us after two weeks of waiting telling us that they had changed the part price and we had to pay more if we wanted it. DO NOT DO COMMERCE with these people.

First of all, beware of the flurry of 5-star reviews that pop up; apparently "trustpilot" can't spot obvious shill accounts. I ordered a part for $450 off their site. Two days later, they emailed me that the part has had a price increase to $1000. Yes, that's AFTER I had already bought it from them. I replied, "Thanks, but I prefer the part I've already bought from your website prior to the price increase." So they immediately canceled my order. Absolutely shameless, despicable scammers.

Unusually for me I did not look at reviews of this company but went headlong into purchasing a graphics card for my Imac from their impressive website for $225, plus $89 p&p plus 20% import tax( I live in the U.K.), handed it to my Apple trained engineer (whom I trust), only to be told that the card was defective, and did not load up at all ! When I emailed Macpalace about this, and asked whether the part sent was new or 2nd. hand, they replied that "the part was working before we shipped it" : Lie No. 1. If it was new, it would have been sealed & wrapped (which it wasn't - just a bit of bubble wrap). They also told me to "double check the rest of parts to make sure that they are not defective" !! Lie No. 2. Then when I had asked whether I would get a full refund for faulty goods, I was told that "the part comes with 60 days warranty." lie No. 3. : they will only send me another - presumably - shoddy used part. This company, and I suspect it is only 1 individual, is a scammer and a cheat of the worst kind. Have nothing to do with this outfit - and tell your friends too.