MacGameStoreAs an authorized Mac games retailer since the 90s, we have delivered millions of copies from thousands of publishers and developers to millions of Mac customers. A great alternative to the App Store, the MacGameStore.app handles your games in an easy to use and macOS native interface. We are a private business, run and maintained by gamers who have collectively been in the gaming industry for over fifty years.
MacGameStore (macgamestore.com) has 22 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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James
Have bought 3 games from them in the past. Keys came through within minutes. I had an issue with one of the orders (I made a mistake) I emailed support and they replied and resolved the issue within a few hours. Things must have changed since the other reviews on here do not reflect the experience I had. Two thumbs up.
Response from MacGameStoreApr 28, 2022
Thank you for your review. Yes, we have made many changes to overall processes over the years.
zzzdfj
They close ticket without any reply. I have trouble with payment and asked them for help. They just closed the ticket without any reply! Unbelievable!!!!
Response from MacGameStoreApr 28, 2022
We are sorry for the issue with your ticket. In the past, some requests were closed without a reply. We have been working to change how certain support issues are handled since then.
Esben Skriver H.
After purchase you have to wait 24 hours to get your game, WHAT????
Response from MacGameStoreApr 28, 2022
Some purchases in the past had to go through some extra checks and balances due to the fraud protection services utilized. Those would end up putting an order on hold while a staff member looked into it and processed the order. Not a common occurrence, and we are sorry about the delay you had.
Dan
Purchased a title with Steam DRM. After hours of waiting. I was updated that the purchase was completed. My profile however does not have any updates. Effectively, Macgamestore took my money and have not provided the product purchased. After hours and numerous attempts with site support, which is only web form, I have only received automated messages.
Response from MacGameStoreApr 28, 2022
This does not sound like something that happened, as all purchases for Steam games are either given a steam key, or refunded (in the case a back-order could not be fulfilled by the publisher). We are sorry you had trouble with our support system, but that whole service has changed now since 2016.
jon W.
Games from this site repeatedly quit working. First I was able to retrieve Scrabble when it quit working. Now another game quit working but I am unable to retrieve the game because I cannot log into my account. And most frustrating is that you cannot email Macgamestore without first signing in-and it will not recognize my sign in information. Will never use Macgamestore again and I recommend anyone else to do the same.
Response from MacGameStoreApr 28, 2022
We are sorry you had some trouble with various macOS games just not working right. It happens, and we try to resolve the issue through support, or refund the product (you may also email support directly, or respond to order receipt emails, without using the website). Some developers never revisit old games to update for new macOS.
Jan Søholm K.
I saw the deal was 75 % off from regular price and thought it was too good to be true, which it indeed seem it was! My receipt clearly shows that the version of the game I paid for was Borderlands 2 GotY, but not the one I received, so I hope MacGamestore will set things right and sort this out!
