PHuckel
Pathetic piece of software that is not…
Pathetic piece of software that is not cheap. It irregularly connects my 2015 Android phone to my Macbook and then does NOT show the files unless I select Show In Finder. Then it randomly refuses to copy files (or takes so long to make a list and then states insufficient space when there is more than 130GB of spare space). Follow up: the support EMAIL address provided in the response is INVALID. Re 1. the data/power cable has worked flawlessly since new. 2. The disconnections occur randomly. Yesterday, I tried to copy a large number of small files (less than 300MB) and I had 4.3 GB of free space and MacDroid stated there was insufficient space. I tried to copy the files to another drive with more free space and after waiting ages for indexing, I got the same error. I eventually had to restart my 2021 MacBook M1 Pro and Xiaomi 15 Ultra phone to complete the transfer - but Why??? 3. Android File TRansfer is uninstalled because it does not work in Mac OS 13.6.6 4. Using ADB or MTP makes no difference to random file copying stopping.
Response from MacDroidSep 16, 2025
Hello, and thanks for your interest in MacDroid. 1) There might be a problem with the USB cable. Charge-only cables don't support data transfer. We recommend trying a different cable that is capable of both charging and data transfer. 2) How do you connect the device: directly to the computer or through the USB hub? Try connecting the device directly to your Mac and check if it works. 3) If you connect via MTP, other software can interfere the MacDroid connection. Please uninstall any other software working with Android devices to eliminate this scenario. 4) Try connecting your device using ABD mode. If it still does not work, please contact our Support Team at [email protected] for further investigation. We are happy to help you! UPDATE Hello, yes, we accidentally made a typo in the email address, it's [email protected]. Please send us feedback from MacDroid (Help menu -> Send feedback) so we can check the information in logs so we could take a closer look at the problem. Please add your email and the description of your problem or the previous response in the corresponding sections when sending the feedback.