MACReviews of mac.com

The price feels too high for what it offers, especially considering the limited upgrade options and hardware flexibility.

It is very UNintuitive to use and at times counterintuitive. I bought it to edit videos but first I had to learn some kind of weird Venn diagram concept to navigate through saved versions. The editing tools were really impressive. It seems that more than 90% of the drop-down menus are devoted to "about". The whole thing feels like meta- data rather than hands on . You know you're in trouble when you have to consult YouTube how-to videos for almost everything. To top it off, The MacBook Pro was not used for 2 months and when it came back up , it had completely wiped me as a user. If I hsd a truck like this, I would call it a lemon.

Nuh uh MacOS has got to be the worst OS I have personally worked with. I'd give it a zero, but that's sadly not possible. You legit can't do anything on it. The new updates prevents opening 32bit apps, like what type of brainrot do you need to have to program this.

brandnew Macbook pro purchased has develpoed vertical and horizontal display lines .Apple support talking about limited warranty .when did it become a burden to buy a brandnew apple device costing 1000s of dollars?never waste your money to buy apple.if it were Hp,Dell,lenovo,etc i would not be tossed up and down like apple is doing.very fraustrating.waste of money

First time ordering from this company and will be the last!!! Thought I would by some make-up from a high-end retailer and decided to purchase some mac products as they had a few good deals on so i selected a few items and checked out. This was on 9th January Understandably there would be a delay due to covid which is fine. Today (15th January) I received an email to inform me the highlighter i had order is out of stock so i would be refunded. No big deal as it was a limited on sale Christmas one. Then a couple of hours later I received another email to say the eye shadow shade I chose which was part of the 5 for £50 offer is no longer available and therefor i would be refunded for this. It was available when i purchased this so why has it taken 6 days for you to notify me. when I go onto your website it say it has been purchased 175 times in the past 24hours so clearly you prefer to supply products to those who will pay full price instead of on an offer. The worst part is you did not give me an option to pick a different shade which I would have accepted. Will never be ordering from you again.

I ordered some MAC cosmetics in December to be a part of a Christmas gift via AfterPay. After a couple of payments made, I requested a status update on my order. They blamed it on some computer error but then stated my order was processing. I waited. After another week, I never saw any new updates and sent customer service an email. Then they canceled my order. Like, who does business like this? I have been ordering MAC products for years, yet this was the worst customer service that I have received.

APPLE MacBook Pro Touch Bar 2019 (15 ", Intel Core i9, 32 GB RAM, 512 GB SSD) My Mac (which I bought in interdiscount.ch) is defective for the second time (1st time after 6 months, 2nd time after 15 months). One of the annoying things is that the guaranty is for 24 months, but every time is broken it takes weeks to be repaired, so in fact I'll only have 22 months guaranty, because 2 months of it I couldn't use it. I said to the shop assistant that I want the money back or another Mac (a Mac which is defective two times in 15 months seems to be a problem-mac). And the shop assistant told me that he can't do anything about it, all he can do is to send it to the mac manufacturer to have it repaired. So on top of the troubles I have because I don't have the Mac during weeks (for a second time now), I also fear that is going to break again and again and I have no power to decide to get the money back or to get another one. After 24 months I'll have to pay all the repairs costs myself (it's normal, 24 months is the guaranty time), and it seems that the probability that this Mac is going to break again and again is high. The shop assist explained me that their are subject to the rules of mac manufacturer. I don't know who to belief, but the fact is that paying so much (CHF 3'114) for such a defective device and restricted service is just not a good quality-price ratio. I've being a Mac user for 10 years now, but I think my next device won't be a Mac.

My order number is # 3853896004. The customer service said that I was applying for a refund, but I have not responded to my email for five days. I send emails every day, why can't I see no reply? What should I do now that my express package has arrived? I used to like Macs, but now I am really disappointed, maybe this is the shop bully. What can I say about fundamental inaction, disobedience, and indifference to customers? Hope they can see the refund as soon as possible!