LytxReviews of lytx.com

ABSOLUTE WORST WORST WORST company I have ever dealt with period. They make it impossible to speak to somone that will help you. All they do is make cases and than you have to wait with typically no resolution. They claim that there devices can read fuel mileage and track codes, yet they don't support ford f350 or sprinter vans. Next issue is if you want a device they are like 6 months out. Come on stock some devices for god sake

Lol there company called a complaint in on me for saying there system is bad I had a truck stolen and they had no really time upload to help so how is this system helpful plus the time's of my video's is off by hrs all most days plus they told me on one request it would be 14 to 24 weeks for a response WOW that is a great response

I am the owner of Crest Electrical Solutions and have a very terrible service experience, please do not buy this product. We have to wait 6 months for a camera to get installed in a vehicle, every service appointment is at least 2 months out. this is the worst service I have ever had. The account manager and the support cannot help out too.

Awful absolutely scammers. Months of trying to get ahold of management and just ignored emails. They charge you 3800 for 1 hour of installation even though on the contract it states that there’s no install fees. They also put the shipping in my name and charge me 600 even though it says shipping is included. They are horrible, worse company i have ever dealt with.

Lytx is one if not the worst company I have dealt with in terms of contracts and processes. Empty commitments are made and promises are not followed through with. My recommendation would be to stay away from this organization.

TERRIBLE CUSTOMER SERVICE!! Equipment failure in less than a year, no help provided even after 3 months of practically begging someone to contact us to terminate the contract, after they told us the equipment failure was not their problem it was ours. They could fix it but it would be at our expense at least $250!! We didn’t do anything to make it stop working it just quit (I assume the Florida heat)! I have reached out to every email thread I have but no one reached back out. I have put in multiple service tickets but no one has returned my call!! At this point I am ready to get my business lawyer involved. DO NOT BUY FROM THIS COMPANY! They have terrible reviews everywhere, mostly all from their lack of being able to reach out to their consumers and for me not fixing their equipment (still under contract) at their expense not mine!

Wow just look at The rolladex enters what a joke

We have been working with Lytx for almost two years now. Unfortunately it has been nothing but a headache. They have continually failed to provide the customer service they promise and their lack of communication leaves us without any assistance or means of handling any issues. They are now backordered over 4 MONTHS on their product, leaving us without any options. The only way out? Pay $45,000 to enter an early termination contract because their company cannot supply the one product they offer. The only choice we have is to either not have dash cams in our vehicles or pay them $45k for failing to fulfill their end of the bargain? If you're a growing company, do not work with Lytx or you'll be just as screwed as we currently are. Lytx, please either provide us units in our vehicles or let us go from the contract.