LytxReviews of lytx.com

Would like to buy out of contract

Don't use this company. They will lie in emails and they blame their own employees.

Just review the record over the last 18 months and you will certainly understand my ranking. Actually, 0 stars would be closer to my experiences with Lytx.

I was unable to get any shipping information on an order that had been placed. Customer service reps are polite but information concerning your order is very hard to obtain.

While Lytx is a good product to work with, you have to have good customer service to go along with it. As I have communicated with Lytx, they have a horrible accounting department and it is a nightmare when it comes to receiving and paying for invoices. I am not even the person who pays the invoices, just the one who approves them and it is a nightmare. I have complained about this issue since the first invoice I received, 3 years ago.

My cameras aren't working. We tried to reset them. I sent an email and haven't received a response in over two weeks.

Logged a ticket to have some cams installed. After 2 weeks had went by contacted Lytx for an update and the install order had not even been sent out yet. Now I'm six weeks into this process and still no communication from an install tech

Your online software is poor at best, requires multiple log-ins,frequently freezes up requiring logging out and back in, the people you have reviewing video's, can't possibly have ever driven a vehicle in a heavy traffic metropolis, the camera's themselves vary in sensitivity across the board. I wouldn't recommend your service to be honest.