LyteReviews of lyte.com

I made a typo on my email and it was fixed super quick and without question.

Marie was very helpful with my order and took great care of me!

Great customer service. Marie got down to the point and had my issue resolved way quicker then anyone else.

Marie helped me out promptly and my question and concern addressed right away. Thank you!

I made a request on a mistake that I made on my tickets and I want to thank Marie at Lyte for responding by the end of the day to correct my problem. I'm an old school guy that likes to speak on the phone and I was amazed how my issue was resolved in a professional manor. You have my business from here on out. Thanks, George

Jay was super helpful in answering my questions and getting me set up with the tickets I needed. Love the concept of this platform and hope more concerts and festivals start using lyte to prevent scalping.

Everyone I spoke to at Lyte was kind, courteous and respectful. They responded promptly and were very knowledgeable. I never felt uncomfortable contacting them if something was confusing or needed to verify anything. When requesting a refund, Marie was especially helpful. I had searched everywhere on how to processes this. Marie gave me the direct link and instructions. I processed my claim within minutes. Their refund policy was easy and very fair. Since it was my first time using them, I’m not sure if their policies were Covid related or their general policies. However from what I can tell, it’s their general policy. Which is amazing because you never have to be afraid of getting stuck with tickets. I am very impressed with Lyte. For a ticket company, their service was unparalleled. I would not hesitate to use them again.

Marie really helped me out. I needed a pro and she offered great customer service.