Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingEvents & Venues · Tucson, Arizona
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Showing 62 reviews with 1 star · Clear filters
Whitney F.
Sold 4 gulf coast jam tickets back to them for $832. My email confirmation said that I would receive payment June 5th. Never received. Emailed them and they claim “ there was in issue with PayPal” and it will now be June 17th. It’s all BS bc they tell everybody the same thing at different times. Obviously not a trustworthy company and will be leaving reviews everywhere I can until this is resolved.
Steven M.
I still haven't received a reimbursement for my Bottlerock 2023 tickets, after returning them through Lyte in March and receiving a confirmation that the funds would be delivered on May 31st. I've submitted two service requests now, non of which have been answered.
Kila C.
I bought 1 ticket for GCJ for $356, we decided that we couldn’t go within 24 hours and went to return ticket. They were only gonna give me $140 for it. I figured I would give it to someone and transferred the ticket, Lyte canceled my link. I messaged them and they said there was nothing they could do? What the heck? This company SUCKS! The rip people off. Zero stars…
Response from LyteJun 9, 2023
Hi Kila, I wanted to clarify that it looks like the Official Ticket Exchange closed before you were able to transfer your ticket. Our apologies for the inconvenience. In the future, please keep in mind that the Official Ticket Exchange is subject to close at any time prior to the event.
Mehul J.
Bottlerock 2023 Used the service to return two bottlerock tickets and never received the funds via PayPal. Have contacted customer service and no response. They are an official partner which is the only reason I used them, bur given the experience others have shared I question their legitimacy. I’m really upset as I’m out $300.
A. V.
Sold back my Bottlerock tickets and was supposed to receive the money from them 2 days ago. Emailed and no response. I received a response a couple days later. Like others have stated they blamed a PayPal issue. Won’t get it until 6/15
Response from LyteJun 12, 2023
Hi AnnaBelle, We can confirm your return payment was successfully sent via PayPal on June 9. Again, our apologies for the delay.
Raffaele C.
Sold my tickets for Movement 2023 and never received the money as indicated. Sent numerous emails to support with no answer.
Response from LyteJun 9, 2023
Hi Raffaele, We see that your payment has been successfully processed. Our apologies for the delay.
Mandy T.
Tried to register my Bottleneck wristband and number wasn't recognized. Went to the Lyte tent at the venue and they told me my ticket had been resold, which I never did! Staff was beyond rude and dismissive, said there was nothing they could do, took my wristband and made me purchase another wristband for $359!!! I got scammed by them and they couldn't have cared less.
Response from LyteMay 30, 2023
Hi Mandy, We see that you confirmed your return on May 21st through your email address, and the return confirmation email we sent you has been opened several times. Apologies for any confusion!
Tracy G.
I'm a First Responder and was looking forward to attending the Gulf Coast Jam. I wasn't sure if I could purchase a ticket for my Husband & Mother for the First Responder discount. When I inquired about it there were three tickets available. When I finally received an answer the tickets were no longer available. Now I'm on a waiting list and haven't heard anything yet.