LyteReviews of lyte.com

Very responsive and helpful. Thank you, Marie!

My experience with Lyte's support team, and Jay in particular, was extremely positive. I misinterpreted the ticketing instructions and failed to purchase a camping ticket in conjunction with my concert ticket, so I contacted Lyte to see if I could resolve the issue. Jay and the Lyte team were very quick to respond to my request and help me resolve the issue.

Jay from lyte customer service (inquiry # 102096) went above and beyond helping me get my ticket situation settled. He responded in a time sensitive situation as my tickets got misplaced in the mail the week of the event and he revised my link to repost my tickets for resale as I was unable to attend last minute. I'm very satisfied and couldn't be more happy with the customer service. Thanks again to Jay for his great customer service he provided!

I've never experienced a better ticket buying experience than with Lyte - no stressful page refreshing or alarm setting - just preregistered and waited. When I got confirmation that I had tickets but had to change my camping, it was well in advance of the general on sale and I was easily able to make the edit and confirm with a real team member (shout out Marie) who responded within a few minutes. Would prefer more artists use this !

My tickets weren’t showing up on my account after I had purchased them. I got in contact with support and An agent named Jay reached out to me and solved the issue extremely quickly!

Rachel was very responsive and extremely helpful in changing the address I needed to have my tickets sent. Thank you so much for providing such a great service.

I needed information on how or if I can exchange tickets for another day. I appreciated that I got an initial response but my question wasn't fully answered so I sent back a 2nd email and Jay responded in a timely manner with the answer I needed. Thank you.

Rachel is the best! Took care of my ticket issue within 30 minutes. Thanks so much to you and the team.