LyteReviews of lyte.com

Exceptionally helpful customer service rep - found my tickets for me, when I could not!! All sorted within an hour of my emailing, on a Saturday. Wish all firms were like this!!

convenient to use and great customer service.

Jazz is my favourite lyte representative. She listens and offers solutions. She’s helped me with my tickets and I really appreciate that. Thank you Jazz!

The ability to be on a waitlist for a ticket that becomes available- instead of pay an "outrageous" price for tickets from a third party company SHOULD SAY IT ALL! Hello Lyte in my life, good bye live nation, and Ticketmaster!

I was able to return my tickets less than an hour before the gates opened because we unexpectedly had to go home to tend to a sick pup. I was super impressed by the offering. There was some issue with the PayPal authorization so I didn't receive my funds immediately, but when I reached out to support, they solved my issue immediately!

Prompt responses. Great customer service. Thank you

They quickly responded to me by email letting me know what there was an issue in the process on Paypal, and gave me the estimated date for the refund. Keep me updated with all the information and I'm very very satisfied how they handled the issue I had on the refund of the ticket.

Despite some hiccups with PayPal, the team at Lyte really came through. Thank you so much for all your help.