Lynch Creek Farm, LLCReviews of lynchcreekwreaths.com

Bought a wreath and Christmas tree last year. After two unsuccessful customer service calls. Finally got a.human. Christmas tree dies in 3 weeks. Their response was we can't guarantee trees don't die. Not ok!

I am rating their customer service not their products. I have ordered wreaths for the whole family and a few friends, at least twelve wreaths, for many years; they are beautiful yet expensive. This year they raised prices so I only ordered three. About five days before Christmas I called concerned because one I ordered for a dear friend had not been sent yet. The message they left was that they were home with their families for the holidays and would be back January fifth. I have been trying to contact them-often- for two days now. They must have taken the phone off the hook! I'm so disappointed with this company. You'd think what appears to be a small family operated business would have much better customer service.

I wish I had checked the reviews for this company before ordering. I ordered 2 wreaths on November 6th and requested shipping on November 28, which the website is set up to allow you to do this. Well did not ship and finally on Dec 1st I see the shipping notice which will work but not as well. On Dec 7th it still says label created. I called, held for 28 minutes then of course it was blamed on FedEx and that it was really in FedEx’s hands and just not showing up. Still nothing the next day so held for another 40 minutes only to be promised that I would hear back from them that day. Nothing. This morning, the 9th FedEx suddenly shows the package picked up with the same tracking number. Unacceptable! Will call one last time and give them a chance to refund but given the other reviews, not expecting much. Order wreaths elsewhere.

Recommendation to use outside only. The wreath was hung inside the house and after a few hours it was discovered it was infested with hundreds of fruit flys that have been flying around my house so far for six days. Customer service was contacted and they were asked to add a disclaimer that the wreaths could contain insects.

I've ordered wreaths from this company for different seasons over the years. Sadly, this will be my last order. I requested shipping Tuesday 12/2. on 12/3 I emailed as order had not shipped. They responded saying there was a 3 day window and it would ship by Friday 12/5. I received a tracking number the afternoon of 12/5 stating "Label created", not even shipped. Today, Saturday 12/6 still only showing "Label created", still not actually shipped! I've sent 2 emails, one even asking if could come pick it up (I live an hour away). So far ZERO response. I'm having a Christmas party tomorrow evening that when I ordered figuredthe wreath would be here in plenty of time. Clearly it won't arrive and I'll need to go find something nearby. I'm furious and tired of checking emails and tracking every hour. Way to ruin holiday spirit and lose a loyal customer, LCF!!!! Your customer service is ridiculous! Note: this review was also left on Yelp, which the company claims is not a good review site. So posting here also.

I have used this business for several years. Their products are mostly fresh and lovely WHEN they arrive. FedX shipping is horrid. I received a note from FedX that the wreath was pending shipment . That was 4 days ago. It still has not shipped. Last year my item sat in the FedX warehouse , in my hometown for 4 or 5 days before it was delivered. Horrible customer service. Once they get your money, that’s all they care about.

We have been using them since 2008. Very beautiful wreaths. Their customer service over the past years has gone downhill as their prices have increased significantly. As a long time customer this will be our final year. After experiencing another really late shipment on dozens of wreaths, I’m met with some really uncaring customer service people.

I ordered a Christmas centerpiece that was so beautiful only one thing it was loaded with bugs. I called and they told me ok I will put a note on account. Really my holiday was ruined because kids were terrified and that's what you had to say. Do not order from them use a local florist