LuxvarReviews of luxvar.com

bought 3 of these for 101.94 boy did i get ripped off one 6 foot cable broke under warranty and they just give you the run around. claim they dont have any instock. waited over a month emailed back and was give another excuse. still no replacement.do not buy anything from this company they will not honor their warranty. and their product is cheap. probably from china.go to walmart and pay half price. Also while they tell me they dont have any in stock I notice they are selling them on Public square.That just makes me mad.

I have defective cables and can’t get a reply from customer service. They should have been covered by warranty but no reply to emails.

I cannot get replacement cables as my emails and phone calls were unanswered.

I was sold on the lifetime replacement, however the micro USB clips (two little clips on the male end that goes into your phone port) are poorly made and are weak they quit holding within a month, maybe! So I did returns on them every 6+ months. This last round they claim I'm mis-using them and will no longer honor the free replacement warranty. No warning about it on my last return. It would have been nice to know the lifetime warranty meant to their discrepancies. You have to send a picture of the cut cords, so I am not gaining anything to replace them other than using the warranty to its words. When I asked what was going on they blamed all my devices as the problem not their products! "The decision has been made by the owner to cancel the warranty on this account due to the total number of cables sent and the number of times they have been replaced. It indicates there is an underlying issue and sending more will not resolve it. We are not able to send any further replacements on this account, 23 replacement cables have previously been sent." I decided the fight wasn't worth the product. I was tired of doing all the steps needed to get a replacement. I ordered from another place and they offer a 3 year replacement warranty, and the cables are 100% better quality! I'm guessing Luxvar Type C cords work good. But we first ordered Micro and they would not do a replacement with Type C! Which is what most of our devices use now anyways! Type C doesn’t need those stupid little clips to stay connected into your devices!