Luxury Living DirectReviews of luxurylivingdirect.com

Super excited to receive my win. Have heard great things on their products. Customer service has stayed in touch notifying me as the next step to ensure following proper guidelines. Thank you Luxury Direct Living

A lovely, thoughtfully made item. The perfect size for a secondary bathroom!

Batheroom vanity is an excellent, well made product. It does not look cheap, is well made and After almost a year it is holding up beautifully; it does not scratch easily, has not faded and looks as good as new . Drawers open and close with no problem, and the faucet and drain function properly. I couldn’t be happier w product and price point. I gave it 4 stars as opposed to 5 because the customer service was not consistent. I had questions and Things were delayed, and there was no initiative to return a phone call. I kept having to leave messages and stay on top of them. When I finally did speak to someone though, they were knowledgeable and helpful.

Calling customer service was easy, good experience. Their customer service representatives were knowledgeable and respectful, and actively tried to help solve my problems. One problem I had was missing parts in the bathroom vanity I bought, but Luxury Living Direct agreed to ship it to me separately.

My vanity arrived within the allotted time and appeared to be in good condition. We took photos of the boxes upon delivery. We did not open it right away due to delay issues in our renovation process. When the time came to install the vanity everything looked good except the backsplash was broken in half. We were so glad the countertop was intact because the time limit for replacement/refund had expired. I simply went to a local home improvement store and purchased marble tile and had it cut and installed and it looks great. The vanity looks awesome, love the extra drawers.

Quick and easy. Very helpful customer service

Delivery of vanity went well. We had a contractor install the vanity, plumb the sink sand hang the mirrors. Everything looked like the photos and looks great. Only issue we had was that the backsplashes that were delivered were 2 different thicknesses. One was 1/4” the other 1/2”. We ended up using leftover tile for a backsplash instead of dealing with waiting for returns since our contractor was ready to install.

Experience was excellent, cost was reasonable. The only hitch was, they only shipped one of two pieces. They quickly sent the 2nd piece within 3 days of when I contacted them.