Andrew H.
Fantastic Customer Service
While I haven't tried out the products I ordered just yet, I do have an experience that would hopefully keep me coming back. The company itself, in particular, Sarah, provided fantastic customer service when I had an order issue. The responses I received were timely, helpful, and stress-free. Sarah and co. went above and beyond to assist in rectifying the issue with my order, which was small but still warranted reaching out to Lux to fix. I hope that the products are just as great as the customer service!
Response from Lux SportsMar 3, 2026
Hi Andrew, Thank you so much for the thoughtful 5-star review—it truly means a lot to us. ⭐⭐⭐⭐⭐ We’re especially happy to hear that Sarah was able to take care of your order issue quickly and stress-free. Providing responsive, supportive service—no matter how small the issue—is something we take great pride in. I’ll be sure to pass your kind words along to her and the team. Now we just need the socks to live up to the service! 💪⚽ We’re confident you’ll love the performance, grip, and comfort once you put them to the test. Thank you again for your support and for giving LUX a chance. We’re grateful to have you in the community and look forward to hearing what you think once you’ve tried them.