Luxor LimoReviews of luxorlimo.com

They did the bait and switch on our wedding. Supposed to have a limo and we ended up with a bus type vehicle and they were so kind to give us a $100 credit claiming their other vehicles had broken down. Would not recommend

Had to cancel due to an emergency and they couldnt even give me a credit for a future booking!

Voleur !!!!!!!!!!!!!!!! Ils nous ont prélevé le montant de la location c’est-à-dire 300 € alors que l’on a même pas bénéficier de leurs services donc à éviter de tout urgence ils savent qu’on est des étrangers quand on va rentrer chez nous donc on pourra pas les attaquer. C’est concrètement des voleurs !!!!!!!!!!!!!!

This compamy took over $200 for services we never received due to a huge gap in communications/verufication process. #1 due to issues with the plane and inclement weather our 1st leg was delayed by 8.5 hrs #2 because of #1 we missed our original connecting flight that the Luxor reservation was under #3 however that flight did eventually proceed to LGA...without us on it #4 we rec'd communications stating Luxor was aware of the delay and are going to stay on top of it on their end #5 we didn't attempt to keep them updated due to #4 #6 luxor attempted to confirm us but we were in an airport in severe wrather and never saw the calls or text...until finally #7 the call came through and Luxor was already at LGA asking for us to contact them once we get our bags #8 we then called the driver to let them know we had not yet left our departure city and would not ve arriving to LGA until 11pm #9 we were told by the driver that if they cone back at 11pm we would get charged for 2 trips. #10 we called the Luxor Mgmt team to explain #1-#10...and was told again coming vack at 11pm is a 2nd chg and we will be charged the original trip pkus an hour wait time fee! Our total bill was $200 and some change for a trip we never took with Luxor Limo! I will never use this company. You're welcome fir our donation to you unfriendly, unsatisfactory, unsympathetic cause! Good look...with legal robbing practices/methods like this you will be trillionaires real soon!

Very very bad serves. Their car is dirty and it smells horrible. Never taking it again.

Our flight came early, went through customs and no driver was there to greet us. Looking around for 20 min than took a taxi. They ruined my surprise!!!! NOT A RELIABLE SERVICE. On top of this, they charged my credit card and I am still fighting for my refund.

We're still waiting for a refund from this company for our taxi at JFK in September which showed up apparently but the communication was a voicemail which could not be heard and a message which came through when we had already arrived at our hotel in New York via yellow cab. Yellow cab service at JFK very efficient and less money.

I purchased a trànsfer JFK. Manhattan. Paid in cash to the driver and then the company made me a debt on my credit card. Complained By mail several times and through the chat on line but no nasset es required was given