Stuart S.
Complete Scam
PLEASE DONT ORDER IF YOU WANT TO LOSE YOUR MONEY. The product never came after 2months , so i requested my money back ,after 1 month im still waiting. Avoid
Luxe Cosmetics is listed under Cosmetics & Makeup.
Luxe Cosmetics (luxe-cosmetics.us) has 128 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Stuart S.
PLEASE DONT ORDER IF YOU WANT TO LOSE YOUR MONEY. The product never came after 2months , so i requested my money back ,after 1 month im still waiting. Avoid
Mike L.
I have the hair growth serum in my basket and they keep sending discount codes which don’t work. All a bit of a scam if you ask me
Jennifer D.
Paid for expedited shipping and took over 20 days and an email requesting a refund before it finally shipped and arrived to my house. When it got here I kept hitting the pump on the top and nothing was coming out of the bottle....another internet scam!
Diego
DO NOT BUY from these guys if in Australia!!! They pretend to be an Australian company and shipping from Aus, and if you pay extra it’ll come in two days. None of this is true. I ordered 12 days ago and still waiting for my package after paying express. I’ve sent at least 3 emails asking for updates and no responses. If I could give 0 stars I would. Do not buy!!!!!!!!!!!
Consumer
DIDNT RECIEVE MY ORDER. THESE PEOLE WILL STEAL UR MONEY I WOULD NEVER BUY FROM THEM AGAIN
Miss V.
The product directions state the pump action will be difficult to get product to come out on the first use. 5 days into it and still an issue. 111 pumps to get two tiny squirts out! They have 30 day return policy. You need to email them and they want a video to process the request. Concealer 01 is really really dark.
Emj
It has been over 2 weeks and I still did not receive my order. This company is a scam. Customer service is very slow.
Regina A.
I placed an order with Luxe and not a second later I was told the product wouldn't work without an additional product. I ordered the product it recommended and not a second later I was told the products I purchased wouldn't work without a third product. And i want wo tell you this was all within 15 min. So I at that moment I told them to cancel the order all together. I then started getting emails about the product i purchased was not the correct products for my skin and age. Again I told them I canceled the order and wanted a full and complete refund. I kept getting emails from a representative talking about getting fired, ending lives and all kinds of nonsense. I have yet to receive a refund or products. But I do keep getting email after emails. They do not have a working phone number, the address that is given is not a correct address because orders are shipped from second and third parties. Luxe Cosmetics are a scam company taking advantage of people looking for products.