LuvwinReviews of luvwin.com

I ordered 2 wigs. It took 1 month to receive them. Very short and poor quality over all.Alissa told me i had to pay more money and she would send more wigs! I refused and reminded her of return policy. I sent the wigs back WITH TRACKING and they REFUSE to refund my money. She said "its a long process" its been over a month and they still have my money! DONT BUY FROM THEM! THEY ARE HORRIBLE SCAMMERS AND THIEVES

My experience with Luvwin has been incredible. I have been buying wigs over 40 years and now that I’ve gotten older and got gray hair. I finally found a company that fulfill my every need whenever I need it I give them five stars because they’re the best in my opinion in the industry of wigs I like to thank them very much for putting this website up and for me finding it love it love it love it thank you Luvwin ❤️❤️❤️

Je n'ai eu que de bonnes expériences avec Luvwin: - les perruques sont conformes à leur description sur le site - il y a eu une erreur: ma perruque livrée ne correspondait pas à ma demande- j'ai retourné l'article et les frais de retour m'ont été remboursés - il m'est arrivé de demander une customisation: j'ai été avertie de la probabilité de ne pas avoir l'effet escompté. J'ai été autorisée à annuler ma commande et j'ai été remboursée Alissa, chargée de clientèle est réactive, compétente compréhensive et honnête. - enfin j'ai trouvé une perruque très chic dont je fait mon look définitif. Toutes les déclinaisons de perruques "salt and pepper" donnent l'embarras du choix.

Luvwin wigs is a excellent company. I ordered two beautiful colored units from them. Coustmer service was excellent. Definitely order all your units from them. The salt and pepper units are beautifully colored. The hair and the lace are top quality. I definitely will be ordering again from them.

I ordered two wigs back on 6/10/26 and still had not received them by 6/20/26. Their return policy says a full refund will be issued if the items have not been shipped. I requested my order to be cancelled as there was still no information on when they would actually ship, which is way past their 5-7 day arrival time they say. I have sent three emails, each time they ask of if I would still like to ship them, and each time I say no, I no longer want your product and please refund me. Horrible customer service, product not provided, and no refund, fraud and scam are the two words that come to mind of my experience. I want my money returned to me, please.

First, order was very easy. Secondly, the wig is beautiful. Very soft. Natural looking, just gorgeous! I wish shipping was faster, but for the most part I am very pleased and in the process of order another wig. I also loved the fact that it didn't have those irritating straps at the bottom and the quality is outstanding.

In April of 2026, I ordered a 16-inch curly wig! In early May, because it takes a while to receive it, I had received an 11-inch curly wig! Some of it was 12 inches. After weeks of going back and forth, sending videos and photos, they still disagreed! Finally, after I saw a licensed, certified cosmetologist who measured it on video, they did agree to let me return it! The wig was returned; I asked for a refund, but they sent me a replacement instead! I received the replacement wig on June 11th; it was the same wig, still short! My emails are being ignored, and sometimes I am blocked on their site from posting reviews, photos, and videos! They are falsely advertising their lengths and sending you what they want you to have, not what you paid for. Do not trust LUVWIN!!

Luvwin has an amazing website which is very easy to navigate when looking for your wig. I am very pleased with the units I have gotten from Luvwin as the hair is very well cared for and also looks super natural. The lace blends into my skin tone with ease the units I have gotten have all been glueless and mainly in the salt and pepper colors which I find to be very appealing against my skin tone. As well they have a variety of units super fast shipping and customer service is wonderful.