LuveletterReviews of luveletter.com

We have never received our order and have gotten zero response from them. Our order was was placed on 12/10. Do not order from this company.

Items never arrived - SCAM! ordered on 12-13. sent bogus tracking number. they have quit responding to any emails. Seeing hundreds of people with same issue. This website needs to be shut down!!

I would give 0 if I could. Placed an order before thanksgiving and still don’t have it. Every time I track the package, it just says thank you for waiting it’s on its way. I emailed them twice for a status and no response. I’m wondering if I will even get it at this point. This will be the one and only time I order from this company. I want to start a refund process but not confident that it will go well either. Follow up 1/26/25 I still do not have my item! I have emailed multiple times and get the same response. It’s on the way. I check the tracking and it says the same thing it said a week after purchasing, it’s on the way. It doesn’t take 2 months. I’ve asked for a refund multiple times and they keep ignoring me. Do not buy from them! It’s a scam. I don’t think I will get a refund but I will keep trying. Zero stars if it would let me!

Brought a sunflower necklace. Product very poorly made. This was a Birthday gift and the clasp didn’t even open so it could not be worn. It’s been made very cheaply, it’s like something you would get in a cracker. I have contacted them via email 7 times and tried calling. I have no response from them at all. Sent the necklace back to them, no refund has been given. Avoid this website like the plague. Would not recommend to anyone.

Bought this sunflower necklace,bracelet charm,earrings and I am completely disgusted how cheap and nasty the products are bearing in mind it cost almost £100. Do not buy absolute waste and they should be ashamed

I heard all the bad reviews but they have clearly changed how they work, the customer service team was awesome with me, I ordered 4 necklaces and all of them came in a reasonable time and were beautiful, I know a friend that bought from them that her necklace got damaged during shipping and they gave her a refund and sent her another one free of charge! This is my experience with them, and I will definitely be looking into their jewelry in the future.

This necklace is coming from cheap Aliexpress - I cannot track my order and waiting 2 weeks no customer service

Bestilte et smykke til Valentines dag med levering inden for en uge. Det er nu 20 dage siden. Hold jer væk. Det virker som svindel og handler om at stjæle jeres penge