LushFoxReviews of lushfox.com

After weeks of trying to return something-they do not provide a return address-I received an RA number and an address. It was delivered and signed by Mary. It has been almost 3 weeks and they have not credited my credit card. Once again I am given the runaround. I plan to sue them if they do not credit my card by December 20th. Do not buy from them!!! Update- They still have not given me my money back. They keep coming up with stupid excuses. Cant wait to take them down! Do not buy from them! Absolute crooks.

Bought a dress and it was very cheaply made so I returned it. The dress was also delivered to the wrong condo. We received the dress from the neighbor the following week as he had been out of town. I have emailed this company tried calling and no response. I will never order from this company again and I suggest others not to purchase from this company. The clothes are cheaply made and are super sleazy! Horrible customer service!

Paid 45 dollars to get my oder within 2 to 5 days and my oder hasnt showed up yet tried emailing them 3 times no reply bad service and i do not know were my order is yet i love the everything thats on the website just hate the fact that i didnt get my order yet or didnt hear from them

ON THEIR INSTAGRAM ACCOUNT THEY'RE ALWAYS POSTING THAT NEW ITEMS HAVE BEEN ADDED TO THEIR WEDSITE AND THAT IS A BIG FAT LIE!!!! IVE WAITED WEEKS FOR THEM TO POST A DRESS THAT THEY SAID IT HAD JUST LANDED AND IS UP ON THEIR WEBSITE AND IT STILL HAS NOT BEEN ADDED. ALSO MANY OTHER CLOTHING ITEMS I HAVE SEEN ON INSTAGRAM. I WROTE A COMMENT ABOUT THIS ON THEIR IG AND I WAS BLOCKED!!!!!!!!!! BUYERS BEWARE!!!!

There is no way to make a return. The phone number provided on the website goes to a Google Voice number. Emails are not returned and RMA requests are not responded to. There is a place on the website to request an RMA within 14 days of purchase, but it will tell you that you are past the 14 day mark.

I recently ordered a lace crop top from the website, the quality of the product was not worth the $38 + shipping + return shipping that I spent. I return the top and emailed them about it. None of my email were answered and still no refund! Buy at your own risk!!!!!